Administrator II, Salesforce
The Administrator II, Salesforce reports to the Manager, Salesforce and is responsible for designing and implementing solutions that optimize the sales team's workflows and help drive efficiency. The Administrator II, Salesforce supports and collaborates with sales team members at all levels, and serves as a go-to resource for all CRM data management and reporting best practices.
Supports the Manager, Salesforce in administering Salesforce, which includes:
Managing and responding to end user support and customization requests
Managing and customizing dashboards and reports for various teams
Performing routine data clean-up functions
Performing mass data imports/updates as needed
Serve as a mentor to Administrator I, Salesforce on the team and a resource for guidance on best practices
Conducts business requirements gathering sessions as needed for larger sales operations-focused projects, and adeptly translates business requirements into technical solutions within the CRM
Assists in the development and reporting of key sales performance metrics to help drive increased sales productivity
Collaborates with sales representatives in the field to identify opportunities for improvement
Other duties as assigned.
What are we looking for?
This is an exciting opportunity to drive process improvement in an high-impact way, and contribute to the continued growth of a value based care organization that is changing the way healthcare is delivered.
3-4 years experience in a sales strategy/operations role
Working knowledge of CRM database management, specifically Salesforce
Understanding of how to utilize technology and interface with technical teams to improve program efficiency and business results
Advanced experience working with Excel required
Project management and organizational skills, and a strong ability to prioritize.
Strong quantitative and qualitative analytical abilities
Eagerness for continuous learning and development
Excellent interpersonal skills, ability to work across the organization
Ability to manage multiple priorities while maintaining a positive attitude and sense of humor
Some travel required (10%)
US work authorization
Someone who embodies being "Oaky"
What does being "Oaky" look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.
Oak Street Health Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-healthEmployment Type: Full-Time
Oak Street HealthChicago, IL
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