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General Manager - Oak Steakhouse

Oak Steakhouse Charlotte, NC
  • Posted: 11 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental


In every Indigo Road restaurant, we are committed to providing superior quality food and beverages with legendary service. Our team strives to be collaborative, compassionate, and demonstrate a strong work ethic with all of our co-workers. Internal hospitality is our priority; making sure the environment is one that is safe, fun and creative! We enjoy providing a daily pre-shift family meal in each restaurant where everyone can enjoy each other’s company before the service begins. Our culinary teams use the freshest ingredients, work closely with local farmers and fisherman, and create recipes that are approachable, yet inventive! We deliver products that are made fresh daily and use whole animal butchery in order to ensure top quality meats. Our restaurants make fresh pastas and breads in-house daily and utilize wood fire cooking to create memorable meals. Indigo Road believes that our employees are key to our success and we love to promote from within!

The Indigo Road Restaurant Group offers benefits to all full-time employees that include Medical, Dental, Vision, Life Insurance, Accident and Short-Term Disability Insurance. We also offer Paid Time Off, a Home Loan Assistance Program, a Hospitality School Assistant Program, and meal discounts at our sister restaurants!

As a General Manager, you set the tone for guest experience during each and every shift and you know that your team’s energy directly impacts everyone who walks through the front door. Indigo Road is looking for someone with a proven track record of successful restaurant management. You’re an exceptional leader who knows how to drive the ship while also treating your team with respect, but your organizational skills and attention to detail are top notch as well.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Conduct daily line ups at least 30 minutes prior to beginning of service; Prepare the team for service by briefing reservations for the evening, menu specials, limited or 86’d menu items. Also use this time to motivate and inspire the team!
  • § Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

    § Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

    § Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

    § Handles cash, bank deposits, credit statements etc.

    § Informs financial officer of any overages or shortfalls in a timely fashion

    § Plans menus by consulting with chefs; estimates food costs and profits; adjusts menus.

    § Controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.

    § Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.

    § Maximizes bar profitability by ensuring portion control; monitoring accuracy of charges.

    § Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining parking lot and walkways.

    § Maintains ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.


    Required Knowledge, Skills & Abilities

    • 1+ year experience in restaurant management.
    • Background in service/front of house preferred.
    • Budget development and experience managing P&L.
    • Able to manage a wide variety of people in a very faced paced setting.
    • Strong customer service and communication skills.
    • Must be available to work evenings and weekends.

      Physical Requirements:

      • Constant standing and walking
      • Occasional stooping, kneeling or crawling.
      • Occasional pushing, pulling, lifting or carrying up to 50 lbs.
      • Occasional ascending or descending ladders, stairs, ramps
      • Constant receiving detailed information through oral and written communication
      • Constant talking, expressing or exchanging ideas by means of the spoken word
      • Constant computer/POS Register
      • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
      • Constant reaching, turning, and performing precision work around the store

        Disclaimer: The above job description is not an exhaustive list of all of the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at Indigo Road, employment is “at will” or voluntary on both the part of the employee or employer. That’s means employment can be terminated by either party with or without notice and/or with or without cause.

        Indigo Road is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state or local laws, including but not limited to race, color, sex, ancestry, age, national origin, religion, mental or physical disability, marital status, family responsibility, sexual orientation, gender identity or expression, pregnancy, personal appearances, tobacco use, matriculation or political affiliation, genetic information or any protected veteran status. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Oak Steakhouse


4777 Sharon Road Charlotte, NC 28210
Charlotte, NC

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