Oahu Air Conditioning Service, Inc., a leading provider of HVAC service, is looking for a Service Manager to join the team. This key position will manage the service department and will work collaboratively with the team to insure our continued profitability and growth. We’re looking for a seasoned professional who has the experience, motivation and drive to help lead our team and who possess the creativity to strategically plan for the company’s future endeavors. Duties and Responsibilities: Develop strategy for growth plans and Key Performance Indicates (KPI’s) Analyze and identify target market segments, market mix and customer profile Establish budget and sales goals, review financials statements to insure department profitability is on track Instrumental role in maintaining customer relations and identifying opportunities for customer acquisitions Establish service sales policies and strategic pricing, coordinate sales efforts to maximize revenues Responsible for bid selection, bid assignments, review and approve final bid proposals Analyze and control job expenses to meet budget, identify areas for potential cost reduction Collaborate with field team leaders and technicians to insure peak performance Present business plans and report department performance to executive committee Company representative at local and national union and industry events Oversee the Service department personnel, responsible for performance evaluations, professional development and pay scales Evaluate training and development needs, establish a training platform and devise a plan to meet development goals Other duties as assigned Qualifications we look for: Bachelor’s Degree 10+years of progressive management experience, HVAC industry experience a plus Solid analytical skills, ability to exercise good judgment and make sound decisions High creativity and motivation for upgrading business procedures Strong business visionary, able to articulate, develop and execute vision and goals Strong interpersonal and leadership skills, ability to collaborate and motivate others Excellent training, developing and coaching skills Detail oriented and highly organized with exceptional follow-through Proficient use of Microsoft Office Suite programs Must have a driver’s license and clean driver abstract Must be eligible to work in the United States Our benefit package includes: Competitive salaries, Medical / Dental / Vision / Drug Insurance, Holidays, Vacation, Sick Leave, Personal Days, Flexible Spending Plan, Group Life Insurance and 401(k) Retirement Plan. Sen Plex Corporation and its subsidiaries, Oahu Plumbing & Sheet Metal, Ltd, Oahu Air Conditioning Company and Oahu Air Conditioning Service, Inc. are equal opportunity and affirmative action employers. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Employment Type: Full Time Years Experience: 10 - 15 years
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