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Enterprise Project Coordinator

OVATION Wireless Management
Cornelius, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description

OVATION Wireless Management, Inc.

TITLE: Enterprise Project Coordinator

RESPONSIBLE TO: Chief Solutions Officer

SALARY: Commensurate with Experience

LOCATION: Cornelius, NC

This is an exciting opportunity to join one of the premier organizations in the mobility space, Ovation Wireless Management, Inc., in the rapidly expanding managed mobility services industry. Ovation specializes in wireless professional services and applied expertise to maximize the mobile investments of its clients. Ovation also provides outsourced equipment and service procurement, technical support, provisioning, asset management, 24/7/365 help desk services, VIP care, and mobility contract compliance.

MAIN PURPOSE:

  • The Mobility Project Coordinator will be responsible for interfacing with Ovation's enterprise client to provide technical support and administrative services within the client, carrier and Ovation consoles. This position will work in concert with the Ovation mobility team to coordinate customer projects, assist with communication, planning and execution, track project progress, provide reporting to Ovation leadership and customer contacts.
  • Successful candidates will have a proven track record of successful customer interactions, project contributions, strong data analytics, and ability to manage multiple projects concurrently.

JOB DUTIES INCLUDE:

  • Project coordination
  • Build and communicate project plans for respective projects
  • Coordinate Ovation and customer resources required to execute key tasks within the project plan
  • Facilitate regular project meetings with customers within the active projects
  • Manage project rosters and provide regular reporting to Ovation leadership and key customer contacts throughout projects
  • Create and manage follow up procedures for impacted customers within the project rosters
  • Own the escalation management process for addressing issues as they occur
  • Facilitate the end user and platform administration duties in conjunction with our leadership team
  • Facilitate version control of content management and push to end users for compliance
  • Advise on mobility architecture and implement device features and restrictions for project based smart devices
  • Assist our Managed Mobility team with smart device deployment projects
  • Provide reports on devices out of compliance with Client policies
  • Create and maintain detailed documentation, installation instructions, technical bulletins, reports, etc. for assigned projects
  • Attend required meetings for projects, engineering, training, etc. and follow through on any assignments
  • Liaise with client vendors for special needs, issues, and improvements

RESPONSIBILITIES

  • Project coordination
  • Project planning
  • Project logistics coordination
  • Resource coordination
  • Communication plan development and management
  • Follow up coordination
  • Project reporting and data management

EXPERIENCE & EDUCATION

Qualifications:

  • Bachelor’s degree or higher
  • 3 years or more of project coordination related experience
  • Data analytics experience a plus
  • Excellent oral, written, presentation, and communication skills
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
  • Strong analytical and problem solving skills
  • Ability to effectively prioritize and execute in a high-pressure environment
  • Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter

Typical Skills:

  • Project coordination
  • Proven success with customer communication
  • Consolidated reporting and analytics skills
  • Presentation of project progress and data elements
  • Logistics experience a plus
  • Able to use spreadsheets to manage data for reporting and system updates
  • Manage project assignments effectively with operational tasks to ensure successful completion

PHYSICAL REQUIREMENTS:

Exerts up to 20 pounds of force occasionally and/or a negligible amount frequently to move objects.

SECURITY SENSITIVE:

This job interfaces with client data and Ovation Intellectual Property that is security sensitive and thereby subject to the provisions of the employment agreement. Included in the documents are confidentiality statements, non-disclosures, IP ownership rights, and a background check.

LOCATION:

Cornelius, NC / potentially virtual

TRAVEL:

This role requires some travel.

Company Description
OVATION Wireless Management is privileged to have a powerhouse team of seasoned industry veterans that bring unmatched experience to work on behalf of each customer. We bring a hands-on approach to wireless management for businesses of all sizes. Incorporated in 2002, OVATION began providing audit and optimization services to clients with hundreds of devices. As our business grew, so did our wireless management services. Headquartered in Cornelius, near Charlotte, NC, our staff includes a team of wireless experts that provide complete mobile lifecycle management services to clients with thousands of devices domestically and internationally.
Our wireless project experience includes working with the nation's top banks, construction companies, healthcare organizations, transportation companies, law firms, NFL teams, government entities, manufacturing firms and almost all categories of wireless users in the commercial sector.
Our ownership team and advisory board are made up of wireless carrier veterans, all previously in senior management positions. We were directors, GM's, VP's and Sr. VP's of some of the nation's largest carriers. Our team consists of wireless carrier professionals representing a vast number of years of industry and wireless mobility technology expertise. In an ever changing world of mobile technology, there is no substitute for the industry experience shared with your wireless management team during an OVATION engagement.

OVATION Wireless Management

Why Work Here?
We have an awesome team supporting amazing clients globally which creates great opportunities for our team members.

OVATION Wireless Management is privileged to have a powerhouse team of seasoned industry veterans that bring unmatched experience to work on behalf of each customer. We bring a hands-on approach to wireless management for businesses of all sizes. Incorporated in 2002, OVATION began providing audit and optimization services to clients with hundreds of devices. As our business grew, so did our wireless management services. Headquartered in Cornelius, near Charlotte, NC, our staff includes a team of wireless experts that provide complete mobile lifecycle management services to clients with thousands of devices domestically and internationally. Our wireless project experience includes working with the nation's top banks, construction companies, healthcare organizations, transportation companies, law firms, NFL teams, government entities, manufacturing firms and almost all categories of wireless users in the commercial sector. Our ownership team and advisory board are made up of wireless carrier veterans, all previously in senior management positions. We were directors, GM's, VP's and Sr. VP's of some of the nation's largest carriers. Our team consists of wireless carrier professionals representing a vast number of years of industry and wireless mobility technology expertise. In an ever changing world of mobile technology, there is no substitute for the industry experience shared with your wireless management team during an OVATION engagement.

Address

19315 W. Catawba Avenue

Cornelius, NC
USA

Industry

Technology

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