Director of Sales and Marketing
ONE65 San Francisco, CA, USA
The Director of Sales and Marketing is responsible for providing strategic leadership and overseeing day-to-day business sales functions consistent with ONE65’s strategic plan and vision. We are seeking an experienced and dedicated Sales and Marketing professional to be responsible for the development and implementation of these core strategies, to position and maximize the success of all of ONE65’s outlets and offerings. This responsibility would include all building-wide endeavors, as well as off-site and wholesale sales opportunities. This is an opportunity to join a growing business, and be a key component of marketing and expanding our brand, and creating ongoing relationships.
Executive Chef-Partner, acclaimed Michelin Star and James Beard Award winner, Claude Le Tohic, has recently opened ONE65, a multi-level culinary in the heart of San Francisco’s Union Square. ONE65l offers four distinct modern French cuisine dining experiences under one roof:
Located on the street level with additional seating on the second floor, ONE65 Patisserie & Boutique is a contemporary French grand patisserie with classic bistro seating. The patisserie offers modern casual dining and take-away, with convenient breakfast and lunch options. The menu features an extensive range of house-made delights, including delectable, freshly baked French pastries, breads, ice cream and chocolates, along with barista service and a selection of wines available by the glass or bottle.
ONE65 Bistro & Grill, located on the third floor, serves breakfast, lunch and dinner menus that showcase local, seasonal fare minimally prepared to allow the ingredients to shine. An open kitchen, featuring a Josper charcoal oven imported exclusively for ONE65 from Spain and the only one of its kind in San Francisco, services the entire building and connects guests to the food preparation. The bistro menu features modern California/French food.
One of the city’s few upper floor bars, Elements at ONE65 is a sophisticated destination bar overlooking Union Square and providing sweeping views across its skyline. Elements at ONE65 serves an extensive range of cocktails, fine wines and whiskies in a luxurious, intimate setting. A special menu designed for Elements at ONE65 provides an inviting selection of options to enjoy with drinks.
Encompassing the top two floors of the ONE65 building is Chef Le Tohic’s fine-dining destination: O’. Luxurious and non-pretentious, O’ offers modern French cuisine with elegant and attentive service. O’ also features an intimate Chef’s Table and private dining rooms.
We are looking for candidates who are excited about what we are building and would like to be an integral part of it. More information regarding the project is available on our website: www.one65sf.com
The ideal candidate should work best in a competitive, team-oriented environment, and possess a commitment to elevating all aspects of the client experience. A strong work ethic, keen attention to detail and sense of urgency are imperative, as are the ability to prioritize, multitask, and manage time proficiently. You should be self-motivated and possess strong leadership skills, and thrive on achieving the goals you set for yourself. An entrepreneurial spirit and genuine passion for hospitality and the food industry is essential, along with the desire to grow professionally through the ability to sell yourself and be rewarded for those efforts.
The identification and creation of marketing initiatives and strategies which expand ONE65’s visibility and outreach, with an eye to new or not fully tapped markets and business opportunities; improve processes, reduce costs and increase revenue.
Expand ONE65’s target audience and scope of operations, with a goal of increasing exposure and sales opportunities on an ongoing basis
Business development and marketing, with the goal of building ongoing relationships with clients, including, but not limited to, catering and wholesale opportunities, online sales and marketing opportunities, convention sales revenue streams, community outreach, partnerships with local businesses, and both national and international ventures
Targeting of key accounts, in an effort to build long-term partnerships and client relationships
Work in conjunction with the General Manager in the preparation and implementation of the annual strategic business plan and operating goals; preparation of budgets and cost profiles, and monitoring of profitability and revenues
Execute pre-qualification and rate negotiations, establish files, issue contracts, process bookings and appropriate follow-up correspondence with clients.
Monitor contracts to ensure ONE65 is protected from any legal or contractual issues.
Work closely with the General Manager to ensure proposed contact terms meet the needs of the business, and coordinate regarding ongoing negotiations
Coordinate with ONE65’s public relations team to best position Chef and the business for prime visibility and beneficial opportunities
Conduct daily sales calls and arrange site inspections
Responsibility for the scheduling, booking and coordinating all ONE65 special events
Assist with the formulation and implementation of department policies and procedures related to events and reservations
Deliver exceptional customer service and client care in all facets of the planning and execution of events, to be sure client expectations are met, or surpassed
Collaborate with clients, vendors and the ONE65 team to ensure that all runs smoothly, including managing planning sessions, and supervising walk-throughs and/or line ups, etc.
Contract with and oversee outside vendors if needed for events
Maintain the highest levels of service and hospitality
Motivate and mentor staff’s knowledge and development
Adhere to all safety and sanitation regulations
A minimum of five years’ experience in a management level Sales & Marketing position
A minimum of five years’ management experience in special events coordination, with an emphasis in food and beverage
Experience with the booking and planning of all levels of private events including buyouts and offsite events
Bachelor's or advanced degree in hospitality and\or culinary arts is welcome, but not required
Strong leadership qualities and project management skills
Ability to thrive in a fast-paced environment, and to work simultaneously on multiple complex and demanding projects
Positive attitude and commitment to teamwork
Excellent written and communication skills
Proficiency in Microsoft Office, Triple Seat, Mail Chimp, Aloha and reservation systems
Strong knowledge of food, wine, spirits and beverages
Strong understanding of dining room dynamics, service standards and techniques, as well as the ability to direct, supervise and perform all front out-of-house positions
California Food Handler's Card
Ability to lift 50 pounds, and stand for long periods of time
Salary commensurate with experience. This is a commissioned position.
Medical benefit choices, and optional Vision and Dental coverage are offered