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Service Coordinator

Nycor Saint Paul, MN
  • Expired: over a month ago. Applications are no longer accepted.

Well established growing company seeking a Service Coordinator located in St Paul

Communicator when speaking to coworkers/ Technicians, through emails, and while speaking to customers over the phone.

Previous scheduling and/or customer service experience is preferred.

• Schedule upcoming system inspections when needed. proofing/sending inspection reports to customers; attaching proposals, purchase orders, other relative details to service tickets; preparing delivery receipts for items sold; updating repair worksheets; sending non-compliant notices via compliance engines; reviewing on hold service contracts and updating service notes on future tickets; collections.

• Field trouble calls from customers, generate service tickets, and schedule them in an efficient manner

• Manage accounts for central station monitoring. This includes communication with our four major vendors for these services, customers, and project managers.

• When required audit technician time cards for accuracy using our GPS tracking software for technician vehicles.

• Process billing of service tickets on a daily basis to meet 24-hour billing turnaround.

• Other responsibilities as deemed necessary

• Be familiar with Office 365

*Must pass drug and background check*

Nycor

Why Work Here?

Work with great people in a growing fast paced environment

Established in 1957, The Nycor Group is a Minnesota-based recruiting firm offering opportunities in Manufacturing, Engineering, and Information Technology. We place skilled individuals in both direct and contract positions within client companies throughout the United States. When you work with Nycor, you will benefit from the combined efforts of our team of professional recruiters, researchers, and support staff. We maintain one of the most experienced staff in the industry.

Address

Saint Paul, MN
USA