Manage the day to day operations of the Nugget Gift shop, to include guest service, supervising staff, merchandising, and ensuring accurate inventory and cycle counts.
1.Order and receive merchandise for store inventory.
2.Using the current inventory system, maintain accurate merchandise counts, locate and correct inventory errors. Conduct regular cycle counts.
3.Proactively develop, implement and maintain processes to reduce inventory shortage.
4.Maintain window displays, product placement and overall cleanliness of Gift Shop.
5.May conduct interviews of prospective Retail Clerk candidates.
6.Conducts new hire and on-going training programs with staff
7.May performs daily time edits in the payroll system.
8.Completes team member coaching/counseling in a timely manner ensuring all required paperwork is turned into HR accurately and promptly.
9.Supervise, train, coach and develop Gift Shop team members.
10.Administer, and track progress of GUEST service program for the gift shop area to include suggestive selling, merchandising and product knowledge.
11.Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state and federal regulations.
12.Communicate effectively with all levels of the Nugget team and guests.
13.Perform work in a safe manner and maintain a safe environment for team member and guests.
14.Immediately report unsafe conditions and team member or guest incidents to a member of the management team or Security.
15.Maintain a positive and professional image when performing duties or representing the Nugget and encourage others to do the same.
16.Other duties and responsibilities as assigned.
REPORTING RELATIONSHIPS:Retail Decorating Manager
High School diploma or equivalent is required.
Effectively communicate with others both verbally and in written form using the English language.
Minimum two years’ experience in a retail management/supervisory position.
Intermediate computer skills required for Microsoft Office to include Excel, Word, Outlook. Knowledge of Yellow Dog purchasing/inventory system and Info Genesis point of sale system is preferred.
Alcohol Awareness Certification.
Today, the resort offers a competitive benefits package in a fun and friendly setting. We have a sterling reputation for the friendliest employees in the industry, who strive to provide the very best in guest services. Work for the best, come to the Nugget!
Nugget Casino Resort
Why Work Here?Nugget Casino Resort in Reno began operations in 1955 as a coffee shop across the street from our present location. Throughout the years, the Nugget has become a premier Hotel/Casino Resort in the Reno/Tahoe area. We have over 1,500 rooms, eight award-winning restaurants, 110,000 square feet of convention space, a world-class spa and over 2,000 employees. Today, the resort offers a competitive benefits package in a fun and friendly setting. We have a sterling reputation for the friendliest employees in the industry, who strive to provide the very best in guest services. Work for the best, come to the Nugget!
A great family-oriented company!