FUNCTION:Responsible for daily management of Front Office and acts as liaison between Hotel Department and other Nugget Departments. Supervision of all assigned personnel.
RESPONSIBILITIES: Responsibilities stated below are subject to established procedures and company policies.
- Responsible for daily management of the Front Office.
- Processes incoming mail, refunds and commissions.
- Stocks supplies as needed.
- Assists Accounting Department, Credit Department, and Sales Department with guest inquiries regarding Hotel billings.
- Clears house accounts and city ledger accounts at end of each month.
- Assists the Hotel Manager with accounting research and other related matters. Assist Reservation Department with information and research as needed.
- Always conducts themselves in a professional manner that reflects positively on the Nugget and encourages others to do the same.
- Handle administrative duties as assigned. These are to include incentive tracking as well as keeping complete and up to date employee files.
- Maintain safe and comfortable working conditions.
- Monitor overages and shortages. Attend to any problems in shift closings.
- Organize and help to coordinate tracking for specific event functions.
- Maintains files for forecasts and occupancy statistics and provides relevant data upon request.
- Supervise daily payroll records.
- Perform other duties as assigned
RELATIONSHIPS: Reports to the Vice President of Hotel Operations and the Hotel Manager.
PREFERRED BASIC REQUIREMENTS:
EDUCATIONAL LEVEL: High School graduate or GED required. Some college preferred
EXPERIENCE: 1-2 years Hotel experience at a large property in Front Desk operations and/or reservations. Computer experience, typing, knowledge of accounting basics and general clerical skills. Knowledge of AS400 and Microsoft Office are required.
Today, the resort offers a competitive benefits package in a fun and friendly setting. We have a sterling reputation for the friendliest employees in the industry, who strive to provide the very best in guest services. Work for the best, come to the Nugget!