Site Chief Executive Officer

Position Overview:

The CEO-Field provides overall strategic, financial, clinical, quality and operational direction to a RCA facility through thoughtful oversight of a senior leadership team, establishing strategic vision to accomplish and exceed all noted metrics, provide an exceptional environment of care in which patients can heal and drive the financial success and liability of the facility to the presented budget and beyond for both inpatient and outpatient programs on a 24/7 basis. Establish policies and objectives in accordance with directives from enterprise Chief Executive Officer and senior leadership team of the corporation. Revise objectives, action plans and policies in response to changes in internal and external conditions by being agile, adaptive and able to assess quickly and make appropriate movements that drive success. Coordinate operations between departments and other facilities and set expectations for same. Establishes responsibilities and procedures for attaining objectives. Reviews facility operations and financial statements to evaluate achievement of objectives. Work closely with the corporate headquarters to develop policies and procedures regarding overall direction of the business. CEO intimately involved development of referral sources, driving business to their facility, relationships with legislators and lobbyist groups to drive forward the facility and RCA's mission and vision. CEO acknowledges themselves as the leader of the facility, the voice of corporate RCA at the facility, expert in the service and treatment of substance use disorder and behavioral health in their communities, the executive solely responsible for all clinical, safety, quality and financial metrics through thoughtful, documented supervision and oversight of all departments. Other responsibilities as assigned. Accountable to SVPs of Operations and Regional VP/CEO as well as senior leadership team. CEO is accountable for driving census to monthly established targets and 85% census of capacity as well as targets established, documented and reported on quality metrics, facility reviews, safety measures, risk components as well as other targets established for facility success. CEO accountable for driving daily census to monthly established target to 85% of capacity. Additionally, CEO accountable for targeted goals for quality, safety and risk including rounds, environment of care, rounding standards and review of all reports and guidelines which drive said success.

Specific Responsibilities:

Mission, Vision and Values: lead by example with strong decision-making skills and positive mind set; participate in Employee Engagement Surveys/develop action plans to drive results/success; follow company Oath as it pertains to the patient experience and employee experience; develops positive relationships with industry, government, healthcare providers and community.

1. Operational management of all departments in facility to effectively drive patient care outcomes, clinical and quality metrics including both onsite as well as centralized departments. Centralized department expectations from the facility should be communicated and CEO accountable for these outcomes as well through supervision and engagement.
2. Quality metrics: Adhere to all regulatory and state agency guidelines through surveys and audits both external and internal as per monthly documented targets; follow sound clinical processes developed by corporate in conjunction with site leadership.
3. Attract physicians and staff with strong talent for growth organization; set stage for appropriate employee engagement in all areas and departments; present leader onsite and on units to set leadership standards.
4. Timely submission of month-end financial and operational reviews, contributes to the development of and participation in corporate-wide strategic planning efforts; manages, know and approve all expenses onsite both from internal departments as well as centralized department.
5. Communicates circumstances and events of operations to Regional Vice President (VP) and other appropriate supervisor as necessary.
6. Achieves budgeted financial objectives both daily, weekly, monthly and annually for both inpatient and outpatient as per documented and shared monthly targets. In doing so, CEO drives daily financial metrics of census, EB ITDA, expense management, revenue oversight, utilization management, A/R, bed debt, appropriate documentation to note medical necessity, etc.
7. Effectively manages contract negotiations and compliance with the commercial payor community in collaboration with corporate Payer Relations team.
8. Increases revenues and income before inter-company allocations, achieve the margins percentage, and implements operating cost controls in the areas of staffing, supplies, purchased services, vendor contracts, etc. Manages contract and contractual goals to standards set; seek competitive contracts as necessary to drive financial expectations and quality patient care.

Focus on census building efforts and strategic planning daily and through reporting, driving admissions, managing staff to the hour and to the patient to ensure in line with FTE allotment.

1. Establishing and maintaining referral/business development liaison relationships and communication with facility staff, service providers, support service providers, community resources and clients.

1. Ensuring maintenance of the physical plant as necessary to ensure client and staff safety, and otherwise keeping the facility. Ensuring that plans of correction, licensing deficiencies, and complaint reports are addressed as specified timely, thoroughly and in compliance with all state and federal regulations and laws. Secondarily, CEO ensures that such plans are reviewed by corporate partners timely prior to submission.

Education and Experience:

1. Master's degree and two years of full-time, or full-time equivalent, administrative or supervisory experience in a licensed substance use disorders treatment facility, med/surg hospital or behavioral health hospital.
2. Individuals who do not meet the qualifications above must have a Bachelor's degree and five years of full-time, or full-time equivalent, administrative or supervisory experience in a licensed substance use disorders treatment facility, med/surg facility or behavioral health hospital.
3. Solid knowledge of behavioral health management, substance use disorder practices and clinical operations.
4. An advanced knowledge of state and federal regulatory and various accreditation requirements related to behavioral health management.
5. Working knowledge of operations and financial management and marketing methods.

Competencies:

1. Strategic Thinking: Develops a workable plan to get from current to the desired goal. The effective CEO can see ahead clearly and anticipate consequences and trends accurately, has broad knowledge and perspective and can translate this into a plan based on key strategies that will provide long lasting progress for the company.
2. Communication: The CEO must communicate effectively not only internally but externally too with the Board, the financial community, customers, suppliers and the community.
3. Builds an Effective Executive Team - Getting a management team and different functional areas in concert and working together is an important skill. The CEO's responsibility is to manage the business in such a way that departments and individuals work together to fulfill the vision.
4. Business Acumen - The CEO must have knowledge of trends, practices, and policies affecting the industry and business; understanding of competitive landscape; quick, relentless, and versatile learner; sift through vast amounts of information, solicit opportunities and possibilities and communicate effectively to others.
5. Customer focus - Clear understanding of customers' needs, preferences, interests, timelines and decision-making criteria. Focusing on meeting those needs and doing so profitably means success for both the company and the customer. Long-term customer satisfaction builds loyal.
6. Financial acumen. While much of this often falls to the CFO, the CEO must have solid financial acumen, such that they understand the key leverage points in the Income Statement and the Balance Sheet as well as the critical aspects of ensuring short-term cash flow and long-term profitability. It is often said that cash is king and certainly cash flow is key to success.

Work Environment: Works in a professional environment including professional offices, clinics, hospitals, or out-patient facilities.

Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected