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New Acquisitions and Retention Specialist - Entry Level

Now Hiring! Columbus, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Few sales jobs offer as much variety and impact as our agency. You know your customers well and work closely with them in all aspects of their inventory – everything from assisting with implementing automatic reorders, to opening a new account, to implementing future billing. You offer exceptional customer service and coach other co-workers on the various sales products and services. You’re respected as a knowledge expert in the branch and take responsibility to meet branch and personal banking goals.

We seek proven representatives who are quick thinkers, persuasive communicators, problem solvers, goal oriented and team players to ensure that every customer is satisfied and eager to recommend our clients services to their friends and colleagues.

Are we describing you? If so, let’s talk!

Essential Duties and Responsibilities

  • Demonstrates knowledge of all client products, services and specialty product lines. Assist with coaching and training new associates on products and services.
  • Performs all functions related to opening accounts including assisting customers with the appropriate selection of accounts, performing research of customer accounts, and complying with client requirements. Assists in training and coaching team members and have authority to make hiring decisions.
  • Assists customers with choosing the appropriate products: maintains knowledge of policies and procedures; takes applications and key applications into centralized system for tracking.
  • Takes responsibility for branch and individual goals through engagement with the customers and prospective customers to present and cross sell products and solutions to meet customers’ needs; submits referrals to other staff members or lines of business to meet or exceed designated minimum goals.
  • Adheres to all company compliance and guidelines and is knowledgeable of client sales procedures and processes.
  • Completes various logs and reports related to records administration.
  • Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
  • Performs other duties and responsibilities as assigned.

Qualifications

  • Ability to read and interpret documents such as procedure manuals, general business correspondence and/or client regulations
  • Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees in the organization
  • Ability to speak effectively before groups of customers or employees
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Education and Experience

  • High School diploma or one to two years’ sales and/or customer service experience required
  • Proven sales record a plus
  • College degree from an accredited college/university, would be accepted in lieu of experience

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Now Hiring!

Why Work Here?

Professional Working Environment / Great Management / Career Advancement

Address

Columbus, OH
USA