Working at the general guidance of the Vice President of Revenue Operations, the Associate Director of Revenue Operations will lead the Clinical appeals, Relationship Coordinators and Operations support teams in their efforts to secure reimbursement and also to relay to internal and external customers how Novocure's products are reimbursed. The Associate Director of Revenue Operations will also lead the Accounts Receivable and Reimbursement by working with the Revenue Cycle manager and the Sr. Billing Manager to develop processes and system emphasizing innovation and automation across the revenue cycle including accounts receivable management, claim production and submission, payment applications and data management.
This is an exempt position reporting to the Vice President of Global Revenue Operations and is based in Portsmouth NH.
Lead the Reimbursement and Clinical appeals teams to support prescribers and patients
Develop materials and processes necessary to support the team's efforts to secure payment for patient's treatment
Support corporate leadership in development/evolution of reimbursement strategies
Lead Revenue Cycle activities
Lead the efforts to monitor AR reports, monitoring trends and provide support date for the Rev Rec process
Develop a work process for Reimbursement and Accounts Receivable to work more efficiently towards collecting accrued revenue
Support the US Controller group with the monthly financial close process
Ensure department compliance with Medicare, accreditation, SOX and internal audit policies
Employ strong project management skills by prioritizing and leading multiple tasks concurrently
College degree or 5 years of healthcare reimbursement required.
Background in finances prefered
Working knowledge of legal and regulatory environment, with corresponding Guidelines (ACCME, AdvaMED, FDA, etc)
Required Skills / Experience:
Demonstrated excellence in meeting and exceeding customer expectations especially in difficult situations.
Ability to effectively lead cross functional teams
Must demonstrate comprehensive knowledge of customer relations, product promotion and be able to interpret complex information.
Ability to work independently and perform timely follow up.
Competent in all Microsoft Office products.
Ability to travel up to 10%
Preferred Skills / Experience:
Previous experience in contract reimbursement
Broad knowledge of Medicare, managed care, third party payers and Medicaid is preferred.
Knowledge of Protected Health Information and The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security guidelines.
Performance Behavior Competencies:
The following list describes the performance behaviors necessary to meet the minimum requirements.
Attitude & Enthusiasm: Must have a positive, "can do" attitude.
Communication: Be able to communicate clearly and effectively.
Dependability/Perseverance: always willing to go the extra mile to complete projects on schedule.
Flexibility: Can accept change and is flexible toward change. Have the ability to redirect work and priorities to be in alignment with the strategic corporate goals. Counted on to achieve objectives and be flexible to take on other tasks when required.
Judgment: Be able to make sound judgments and escalate when in doubt.
Planning/Scheduling: Handle multiple projects and priorities in order to meet required deadlines. Ability to plan ahead and foresee company needs.
Professionalism: adhere to a high level of professionalism by demonstrating ethical behavior.
Teamwork: work with others in contributing to the overall success of the company.
Job Posted by ApplicantPro