Customer Service Specialist
- Expired: over a month ago. Applications are no longer accepted.
We are seeking an Inside Sales Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Novacom Telephone Company, Inc.
Why Work Here?Since 1981, Novacom has been a leader in the sales and service of low voltages systems for businesses. Please see: www.novacomip.com. Novacom is one of few industry firms rated A+ by Better Business Bureau (BBB).Novacom is an A+ rated by BBB company.
