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Solutions Architect/Pre-Sales Engineer

Nashville, TN
  • Posted: June 02, 2022
  • Full-Time
Solutions Architect / Pre-Sales Engineer

Novatech is on a mission to provide excellent customer service in the business solutions industry. From printer services and managed IT to the exciting world of 3D printing, Novatech increases business profits by implementing time-saving document solutions.

Imagine working for a company that celebrates innovation, teamwork, and growth. Novatech has been honored as an industry leader, a "Best and Brightest Company to work for," and we just keep getting better! Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers!

Novatech, Inc. currently has an exciting opportunity for you to join us as a Solutions Architect/Pre-Sales Engineer in our Nashville office!

Your Job:
• Working closely with the Outside Sales team and Technical Account Managers who engage the prospect and customers, as well as the Professional Services team who installs the designed solutions
• Exhibit and advise about Technical Network knowledge including:
oMicrosoft Server O/S 2012 & 2016
oExchange/Office 365
oSonicWALL, Fortinet, and other firewalling methodologies
oNetworking, switching, and routing
oRemote connectivity methodologies
oLeveraging of various scanning tools for network discovery
• Consult & Design Methodologies
oC-level, IT, and Office manager interviewing
oReviewing and analyzing reports
oUnderstanding client environments and new technology insertion best practices
oGathering and analyzing network and application information
oLine of business application research and compatibility discovery
oDevelopment of solution scopes and project plans
oIdentifying and documenting risks & mitigation plans
oDelivering and articulating proposed solutions
oParticipating in handoffs to implementation teams
• Mentoring
oSharing Best Practice knowledge and lessons learned
oAssisting and providing guidance to peers
oAssisting in the improving the overall customer service experience

You're Good at:
• Quickly and intuitively solving problems
• Going beyond textbook training to anticipate and prevent problems
• Multi-tasking in a fast-paced environment
• Committing to quality with integrity and attention to detail
• Professional communication, both oral and written

You Have:
• 4+ years working in a core technical area
• 8+ years in an IT Department
• Experience with the following technologies: Remote Desktop Services, Microsoft Windows Client, and Microsoft Server Operating Systems, VMware, SonicWall, Dell servers and PCs, general networking topologies
• Certifications in Windows, Dell, HPE, VMware, SonicWall, and Fortinet topologies is highly desired
• Excellent analytical skills and problem-solving abilities
• Excellent professional communication skills including excellent oral and written skills

Novatech, Inc. Offers:
• Competitive salary depending on experience
• Medical, dental, vision and supplemental insurance plans
• 401K with employer contributions
• Excellent Paid Time Off benefits including paid maternity and paternity
• Mileage reimbursement
• Wellness reimbursement program
• A fun and dynamic working environment
• Ongoing professional development and mentorships

Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status or any other characteristic protected under applicable law.



Nashville, TN
37201 USA



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