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VOIP / Network Technician

Nova Communications
Minneapolis, MN
  • Posted: over a month ago
  • $30 to $45 Hourly
  • Full-Time
  • Benefits: medical, 401k, dental, life insurance,
Job Description

We are seeking a VOIP / Data Technician to become an integral part of our team! You will design and configure data communication systems as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Contributing to a workplace culture consistent with Nova Techs mission, vision and values
  • Displaying strong inter-personal and communication skills to client satisfaction
  • Assist with project planning and resource estimation for new projects
  • Providing technical recommendations and guidance for projects
  • Evaluating and ensuring completed work meets quality standards
  • Building and modifying systems to meet project and user requirements
  • Deploying, engineering Network Switches and Firewalls
  • Deploying, engineering, and optimizing enterprise class Voice over IP systems
  • Supervise installation and maintenance of communication systems
  • Provide training and support to end user customers
  • Get Certified on all our Voice platforms, Firewalls and Data Switches (Company Provided)
  • Along with formal training, shadow senior Technicians to learn our technology, culture and customers.
  • Be a part of the team for onsite VOIP installations
  • Investigate customer issues and design appropriate solutions

What makes you an attractive candidate?

  • Basic or advanced understanding of Local Area Networks (LANS) and Wide Area Networks (WANS)
  • 1+ years' experience providing outstanding customer technical support is a bonus but not required.
  • Basic computer and operating system knowledge
  • Interpersonal skills: telephony, communication, active listening, and customer care
  • Ability to multi-task and adapt to changes quickly
  • Basic understanding of voice over IP, is a bonus but not required, we will train the right candidate
  • Knowledge or experience of basic structured wiring / data cabling
  • Any Firewall or Network Switch certifications or experience is a big bonus
  • Previous experience in telecommunications, data or other related fields
  • Familiarity with telecommunications equipment
  • Strong analytical and critical thinking skills
  • Strong attention to detail
  • Excellent written and verbal communication skills
Company Description
Founded in 2001, Nova Tech is a Managed Technology and VOIP Services Provider that has built a strong team of technology professionals with expertise in IT Management, Cloud Solutions, Premise and Cloud Based Voice Systems (VOIP). Nova Tech services accounts primarily in Minnesota, with a presence in many states across the U.S.
Our staff undergoes rigorous training from a select group of manufacturers across a well-defined technology stack. This ensures that we have high-performing teams, committed to exceeding the expectations of our valued customer base. Our effective management practices have earned us a reputation as a trusted provider and leader of cutting-edge VOIP and technical solutions. As we grow, we are looking for like-minded individuals that are willing to think outside the box and offer creative solutions for complex problems.

Nova Communications

Address

16305 36th Ave North #450 Plymouth

Minneapolis, MN
USA

Industry

Technology

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