Customer Service Representative
- $24 to $30 Hourly
- Full-Time
Customer Service Representative – Business-to-Business
Nott Company is looking for a mechanically inclined Customer Service Representative to join our Urbandale, IA team.
In this position you will play a vital role in the growth of our employee-owned company by providing support to the sales team and customers.
Responsibilities include:
- Communicating regularly with customers via phone and email.
- Creating custom quotes for customer belting and belting configuration needs.
- Verifying with vendor product availability, pricing, and expected ship date.
- Placing orders for customers.
- Maintaining price files and implementing price increases as needed.
- Assisting customers and sales team with trouble shooting, product suggestions and technical information on complex or special product requests.
- Actively monitoring backorders and proactively communicating changes with customers.
- Ability to read blue prints
- Assist customers in selection and configuration of power transmission products
Successful candidates will have:
· High school diploma or GED required, 2-year technical degree desired
· Minimum 3 years of business-to-business customer service experience
· Strong mechanical orientation
· Good computer skills
· Good written and oral communication skills
Work hours: Monday thru Friday, 8:00 a.m. - 4:30 p.m.
Salary range: $24.00 - $30.00 based on experience.
***Pay includes gross hourly wage plus profit payout estimate.
Overtime maybe required to support business needs.
Nott Company
Founded in 1879, Nott Company is a leading and respected supplier of fluid power products and systems, industrial products and assemblies, and custom fabricator of flexible materials to original equipment manufacturers. We are 100% employee owned with a passion for growth and excellent service to our customers.
We offer a competitive salary and benefits package including medical and dental insurance, life/AD&D insurance, short and long term disability, flexible spending accounts, paid holidays, personal time off, 401(k) and ESOP retirement programs and more!
Please visit our company page at www.nottco.com to learn more about our company.
Equal Opportunity Employer
Job Type: Full-time
At Nott Company, we’re on a mission to be the lead partner of engineering solutions and integrated processes in the industrial, fluid power, and engineered materials markets. We aim to serve every customer with a solution that not only fits their needs but also goes above and beyond to make their lives easier.
Our teams serve a diverse range of industries and end-use applications with solutions that answer needs surrounding:
• Force & Motion Control
• Vehicle Systems
• Material Handling & Control
• Temperature, Sound, Vibration, & Impact Management
A key component of accomplishing our mission is cultivating teams driven by highly talented individuals who come together in collaboration, communication, and shared successes.
We’ve also made sure to create robust benefits packages designed to support you and your family through all phases of life. We pride ourselves in promoting health and wellbeing, while encouraging positive work-life integration to create happier and healthier people.
Headquartered in Arden Hills, Minnesota, we operate from a total of 10 locations across the Midwest.
When you work for Nott, you’re supporting a multitude of foundational industries that keep the ever-changing world moving forward. Join our mission to build a better future for millions of hardworking people across the United States and beyond.
We offer a competitive salary and benefits package including medical and dental insurance, life/AD&D insurance, short and long term disability, flexible spending accounts, paid holidays, personal time off, 401(k) and ESOP retirement programs and more!
Please visit our website at www.nottco.com.
Equal employment opportunity employer.
We are a 100% employee-owned company with a passion for growth and excellent service to our customers.
Why Join Us At Nott Company, we’re on a mission to be the lead partner of engineering solutions and integrated processes in the industrial, fluid power, and engineered materials markets. We aim to serve every customer with a solution that not only fits their needs but also goes above and beyond to make their lives easier. Our teams serve a diverse range of industries and end-use applications with solutions that answer needs surrounding: • Force & Motion Control • Vehicle Systems • Material Handling & Control • Temperature, Sound, Vibration, & Impact Management A key component of accomplishing our mission is cultivating teams driven by highly talented individuals who come together in collaboration, communication, and shared successes. We’ve also made sure to create robust benefits packages designed to support you and your family through all phases of life. We pride ourselves in promoting health and wellbeing, while encouraging positive work-life integration to create happier and healthier people. Headquartered in Arden Hills, Minnesota, we operate from a total of 10 locations across the Midwest. When you work for Nott, you’re supporting a multitude of foundational industries that keep the ever-changing world moving forward. Join our mission to build a better future for millions of hardworking people across the United States and beyond. We offer a competitive salary and benefits package including medical and dental insurance, life/AD&D insurance, short and long term disability, flexible spending accounts, paid holidays, personal time off, 401(k) and ESOP retirement programs and more! Please visit our website at www.nottco.com. Equal employment opportunity employer.
Industry
Business
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