Front Desk Medical Receptionist

POSITION OVERVIEW

• A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia
• Must be available to work Monday - Friday during the following hours (determined by office needs): 7:30 AM - 4:00 PM; 8 AM - 4:30 PM; 8:30 AM - 5:00 PM; 9:30 AM - 6:00 PM

*POSITION REQUIREMENTS

*The successful candidate will have:

• Previous medical receptionist experience
• Knowledge of medical insurances and referrals
• Good communication skills and be courteous, reliable, and a fast learner

IF YOU MEET THE ABOVE QUALIFICATIONS, PLEASE SEND YOUR RESUME ASAP FOR CONSIDERATION.

DETAILED JOB DESCRIPTION

We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices: one in Fairfax, one in Falls Church, and one in Alexandria. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.

A successful candidate must:

• Have exceptional customer service
• Be able to multi-task, be organized, flexible, and be a team player
• Be able to perform basic office tasks, including, but not limited to:
• Greeting patients in a polite, prompt, professional, and helpful manner
• Checking patients in/out
• Collecting patient co-pays/unmet deductibles/balances
• Answering phones in a pleasant manner
• Dealing with patients' needs promptly
• Scheduling appointments
• Communicating effectively with the physicians, staff, and other doctor offices
• Updating patient demographics in our practice management system (CareTracker PM)
• Scanning in insurance cards and IDs in our EHR system (SRS EHR)
• Maintaining a clean work area
• Performing other office duties as needed

COVID-19 considerations:
To keep our employees safe, we require face masks for staff and patients. We also have plexiglass shields installed at our Front Desks and we have mandatory social distancing policies in-place as much as feasible.