Northern Tier Marketing is a third party marketing firm located in Erie, PA. We specialize in assisting large companies to improve retention by providing exceptional customer service to their customer base.
Our focus is to help our clients build customer loyalty by providing an exceptional level of customer service. We believe that if a customer feels like they are your most important asset, loyalty will never be an issue.
We are seeking highly motivated individuals with excellent customer service skills that are looking to begin a career with a great company.
***We are looking to hire immediately and will provide training for to the right candidate. We are looking to fill our Entry Level customer service roles ***
Customer Service Duties:
✔ Complete paid training on product & service information
✔ Assist customers with all inquiries and transactions to find the best products/services for their needs
✔ Stay up to date on all products and services offered, as well as consumer electronic trends
✔ Interact with a wide range of customers to ensure their needs are addressed
✔ Address all customer complaints to ensure customer retention
✔ Work as part of a retail team to drive sales
✔ Maintain a clean work station for the duration of shift
✔ 1+ years in Customer Service, Sales or Leadership preferred
✔ Great verbal and written communication skills
✔ Ability to self manage when working alone
✔ Time management skills
✔ High school diploma or equivalent
What We Offer:
✔ Flexible Scheduling, full time & part time available
✔ Competitive hourly pay based on experience
✔ Management training opportunities to qualified associates
✔ Career opportunities within our firm!
✔ Travel opportunities via business trips and annual R&R
✔ Great Company Culture focused on growth and team building
To be considered, submit your resume today!