Skip to Main Content
← Back to Jobs

Work from Home Opportunity - Inbound Customer Service Representative

North End Teleservices, Inc. Omaha ,NE
  • Posted: over a month ago
  • $23,638 to $42,731 Yearly
  • Full-Time
Job Description

Fantastic opportunity to Work From Home. MUST HAVE OWN EQUIPMENT (computer, monitor, keyboard, mouse) and ethernet cord based high speed internet. Above-average starting pay and interviewing ASAP!!

North End Teleservices, LLC is seeking motivated individuals to work from home taking inbound tier 1 calls for our client.Candidate should have strong verbal and written skills, strong attention to detail, a desire to get the job done right, and experience working multiple applications at once.Spanish speaking ability is a huge plus!

Job Responsibilities:

  • Serve as the first contact, tier 1, for applicants; taking incoming calls and accurately entering the information into the system for follow up by an adjudicator.
  • Navigates multi-systems to access appropriate information to service.
  • Determine escalation necessary for follow-up calls in a timely and efficient manner.
  • Performs additional duties within the department as needed.

Required Qualifications and Experience:

  • Call center experience handling inbound calls is preferred
  • Excellent verbal and written communication skills
  • Collect, interpret and type claim information efficiently and accurately
  • Excellent listening and empathy skills
  • Ability to navigate multiple programs simultaneously
  • Accurate keyboarding skills, Typing speed of 25 wpm or more
  • Detail-oriented
  • Problem-solving and decision-making abilities
  • Strong multi-tasking
  • Ability to demonstrate empathy and handle stressful situations
  • Bilingual in English and Spanish is a plus
  • High School Diploma or GED

Apply now for phone interview!

North End Teleservices, Inc.

Address

Omaha, NE
68110 USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.