Expired: over a month ago. Applications are no longer accepted.
Assistant General Manager
You will be responsible for the overall care and well-being of the animals at our facility. Confidently and effectively leads to ensure all aspects of the lodging/daycare departments operate in accordance with standards set forth by the facility, ultimately resulting in an uncompromising experience for each customer and K9 guest.
Demonstrate, embrace, exhibit decisions and behavior that embody our Mission and Core Values
Training of new staff
Report any Team Member performance issues to the manager
Maintaining and creating staff schedules
Delegation of job responsibilities depending on volume of lodging/daycare
Conflict resolutions between staff members
Documenting feedback of employees
Assist in Team Member counseling sessions
Maintaining/updating staff training manual/system binders
Scheduling lodging and grooming appointments
Addressing client questions and concerns
Give facility tours
Customer service interaction by phone and in person
Receipt of payments/balance end of day documents
Administering medication, including injections
Communicate changes of animal status with management
Ensure instructions from owners are being followed
Assist with repair/maintenance of lodging and daycare areas and equipment
Keep records of animal feedings, treatments, and other updates
Engage in play activities and exercise with the animals
Perform lodging/daycare duties daily
Maintain a clean and healthy environment
Managing supply inventory
Handle general care tasks such as feeding and light grooming of the animals
Perform daily inspections of facilities to monitor the general health of animals and insure proper medical care is rendered in a timely and efficient manner
Communicating clearly and concisely, both orally and in writing
Flexibility to work weekends, evenings, holidays and special events as needed and required
Previous experience in animal care or other related fields preferred
Experience in customer service
Supervisory experience preferred
Passion to help and treat animals
Ability to interact with animals in a calm, non-threatening manner
Ability to thrive in a fast-paced environment
Desired knowledge and experience with:
Interpreting, explaining, and ensuring compliance with policies, procedures and regulations
Selecting, supervising, training and evaluating staff
Establishing, maintaining and fostering positive and harmonious working relationships with those contacted in the course of work.
Leading by positive example by promoting positive, collaborative and professional working relations among staff
Using persuasion and diplomacy to achieve consensus and cooperation, especially on difficult or divisive issues
Working on multiple projects and assignments simultaneously
Remaining flexible in adapting to changes in priorities, assignments and other interruptions which may impact pre-established timelines and courses of action for completing projects and assignments.
Quality of Customer focus: Continuously looking for ways to simplify and improve work processes to achieve better results. Considering Customer and Potential Customer needs when setting priorities. Determining the real needs of Customers and Potential Customers by asking the right questions, listening, and confirming before acting. Following through on commitments made to Customer and Potential Customers. Seeking input to continuously improve performance.
Managing Work: Managing a variety of responsibilities at the same time and achieving results on time. Uses considerable judgement, independent action and initiate to analyze and resolve problems and make a develop recommendations. Demonstrating high levels of organization and attention to detail. Taking responsibility for decisions, actions, and results. Making effective decisions under pressure of time and with limited information. Involving others in identifying problems, opportunities and developing solutions.
Maximizing Resources: Working collaboratively with people in the group and in other parts of the organization, supporting others when requested. Making good use of internal resources including systems, equipment, supplies, tools, etc. Involving others in identifying problems, opportunities, and developing solutions.
Learning and Adapting: Keeping up to date on knowledge specific to his/her field. Evaluating experiences and learning from them, communication insights so others can benefit. Finding a way to get the job done even when normal channels, materials, and methods don’t work. Demonstrating a willingness to take on new challenges, responsibilities and assignments. Seeking and accepting feedback for self-improvement without becoming defensive.
Requires a wide range of constant physical activities, including but not limited to sitting, standing, walking, bending, kneeling, twisting, pushing, and reaching
Frequent repetitive movements
Requires close, distance, peripheral vision, and depth perception
Continuous exposure to moderate noise
Frequent walking and standing on hard surfaces
Frequent movement, lifting or carrying of weight up to 50 pounds
Frequent exposure to dust, fumes, blood, body fluids, dog excrement, urine and vomit.
Frequent use of chemicals, including solvents, lubricants, adhesives, paints, and cleaners
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
We Would Really Like To Hear From You!
Apply By Clicking The 'Apply Now' Button
North American Companies
Palm Harbor,FL USA
Get fresh Adventure Engineering jobs daily straight to your inbox!
Thanks for letting us know
Your feedback helps keep ZipRecruiter safe.
Learn more about how to recognize common online scams
Most Popular Jobs Similar to Adventure Engineering