As a Parts Counterperson, you’re one of the most important team members at Cerritos Infiniti. You’re responsible for selling parts to guests over the counter, through the shop, or on the phone and online. You’ll provide an exceptional guest experience by organizing back counter inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.
Your work will ensure guests leave 100% satisfied with their Norm Reeves location experience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.
What You’ll Do:
- Provide an excellent experience by pulling and filling orders, and recommending additional needed parts to guests
- Answer phone calls, providing price quotes and other information
- Keep inventory organized and replenished at all times
- Notify the parts manager of out-of-stock parts or shop materials and place emergency orders when required
- Receive payment from guests or obtains credit authorization
- Sets up orders for daily shipment, delivery, or pick-up
What You’ll Need:
- Previous parts sales experience and the desire to continuously learn more
- Full-time availability. You’ll also need to be at least 18 years old.
- A valid driver’s license and acceptable driving record.
- Excellent follow up skills, frequently communicating inventory and availability of parts
- A professional appearance and work ethic
- Excellent organizational skills
- Ability to multi-task in a fast-paced environment
What We Offer:
- Free training opportunities
- Advancement opportunities
- Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
- 401k with Matching Contribution – 25% match on up to $4,000 contribution per year
- Paid Time Off and Holidays
- 1st year is up to 6 PTO days
- 2nd to 4th year is 11 PTO days
- 5+ years is 16 PTO days
- 6 Holidays per year
- Medical (PPO), Dental (PPO & HMO) and complimentary Group Life Insurance
- Employee Referral Bonus Program
- Company Partner Discounts
- Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
- Generous Company Partner Discounts on sales, service and parts at our many locations