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CUSTOMER SERVICE REPRESENTATIVE CALL CENTER (GLENDALE, CO

Noor Staffing Glendale, CO
  • Posted: 14 days ago
  • Full-Time
  • Benefits: Vision, Medical, Dental

CUSTOMER SERVICE REPRESENTATIVE CALL CENTER (GLENDALE, CO)

Job Description

Are you personable, professional and people oriented? If so, this is a great opportunity for you! Prestigious company located in Glendale, CO is looking for amicable Customer Service Representatives to work in their Call Center Department. Qualified candidates would have previous experience working in a Call Center Environment or Customer Service experience. Responsibilities include but are not limited to

  • Managing large amounts of inbound and outbound calls in a timely manner
  • Responding to enrollment services calls, provide responses to questions
  • Identifying customers’ needs, clarify information, research every issue and providing solutions
  • Mailing information in response to request, and refer callers in the event of problems or concerns
  • Assessing client’s health care needs and assists clients in choosing a health plan.
  • Keeping updated knowledge of the Medicaid CHOICE Colorado program.

This is a Temporary to hire position with room for growth. Salary: $14.24 monolingual/ $14.74 bilingual (Spanish)

Requirement

  • High School diploma, GED or higher degree diploma required
  • Proficiency in word
  • Good Typing skills
  • Minimum of 1 year of previous experience working in a Call Center or Customer Services settings
  • High levels of integrity, discretion and trust
  • Exceptional attention to detail
  • Excellent references from previous employers
  • Prioritizing executive tasks and multi-task effectively
  • Professional mindset and the utmost discretion
  • Ability to work independently and as part of a team
  • Detail oriented with exceptional organizational skills
  • United States work authorization

Noor Staffing

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Address

Glendale, CO
USA

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