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Bilingual Customer Service Representative (with own vehicle)

Noor Staffing Riverhead, NY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description



· Conducts face-to-face outreach and enrollment services, including education on managed care options and public health programs, to clients at Medicaid offices, provider sites and or community-based organizations

· Assists clients with the enrollment/disenrollment process

· Receives, sorts, and processes enrollment/transfer and disenrollment forms.

· Reviews enrollment forms for accuracy and completeness.

· Interfaces with HRA or LDSS county staff and maintains professional and positive relationships with all HRA, LDSS staff, community groups, and clients.

· Maintains updated knowledge of the New York Medicaid CHOICE Project

· Raises issues of concern and/or problems to the Field Operations Manager

· Processes data entry tasks and submits daily reports

· Assists with the quality review of Data Entry work

· May be called upon to assist with data entry refresher/and or training

· Assists HPA/Special Project Unit with the processing of enrollment correction, enrollment pending matching, ERL error selection, and ADV data entry as needed

· Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position

· Performs other duties as may be assigned by Management



· Own vehicle and driver’s license

· Comfortable with travelling

· High Speed Internet

· Laptop / PC / Desktop Computer - Windows 10

· Private Working Space

· Smart Phone

Noor Staffing


Riverhead, NY