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Chief Operating Officer (Zion Church)

Nonprofit HR Lanham, MD

  • Posted: over a month ago
  • Full-Time
Job Description

Zion Church is a movement helping people EXPERIENCE God, ENGAGE in community, be EQUIPPED for ministry, and EMPOWERED to serve across various locations and technologies. A Christian, non-denominational, “seeker sensitive” church that intentionally embraces an all-are-welcome and nontraditional culture, Zion Church helps people become committed followers of Jesus Christ by serving the needs of its members, attenders, and communities through local, national, and international outreach and missions. Since its first gathering in 2000, under the leadership of its Senior Pastor, Zion Global has grown to over 5,000 members, four physical campus locations throughout the Washington DC metropolitan area (Fort Washington, Greenbelt, and Landover MD, and Woodbridge, VA), and a dynamic virtual campus where thousands of online attenders meet weekly (Zion Anywhere).

As it continues to experience significant growth and build upon its strengths, Zion Church has exclusively retained Nonprofit HR to assist in its search for an experienced Chief Operating Officer (COO). The COO is responsible and accountable for the operational direction and performance of Zion Church. The COO actively engages in providing oversight to accomplish efficiencies and cost savings for each facet of the organization’s operations. To ensure excellence for Zion’s service delivery infrastructure, the COO will work collaboratively with IT, Finance, Human Resources, Facilities, Multimedia Services, Communications and Marketing, and the physical campus operations staff members. This is accomplished by creating an organizational culture of compliance, effective governance and participative management. The COO reports directly to the Senior Pastor (CEO) and is a member of the executive team.

The COO creates structures to support operational effectiveness and efficiencies, establishes performance metrics around Zion’s 7 vital signs and 5 critical standards to drive increased quality and responsiveness to the needs of the organization’s stakeholders, and maintains a working knowledge of relevant federal, state, and local laws to ensure a compliant, honest, and ethical work environment. The COO mentors and develops the senior leadership team, creates the organization’s succession plan, optimizes its continuity of operations, and provides oversight of vendor and contractor services. In addition to the day to day operational needs of Zion Church, the COO is responsible for large-scale projects including construction buildouts and church-wide events, in partnership with the Chief Ministry Officer.

Success in this role requires a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Zion Church and its Senior Pastor. The COO must have demonstrated the capacity to work effectively with a staff of diverse backgrounds, which primarily serves the needs of predominantly black members and attenders.

The successful candidate will ideally hold an advanced degree in business management, organizational effectiveness, nonprofit management, communications or a relevant discipline, and have more than 7 years of demonstrated results-oriented operational leadership experience in a highly complex, multi-site facility. The COO will have extensive knowledge and understanding of current operations trends and practices, highly developed interpersonal and communication skills and business acumen, and must be able to operate effectively in a collaborative, shared leadership environment. Also critical will be the ability to identify, create and foster an organizational culture that is supportive of and builds upon Zion Church’s faith-based traditions.

*This position is currently Remote due to COVID-19 protocol, but will become on-site once the protocol is lifted.

For consideration, please submit a cover letter and resume. Your cover letter must address your experience and qualifications being sought. For more information, visit:

How We Work: Nonprofit HR’s Commitment to Diversity, Inclusion & Difference

It is a high priority for us to foster and maintain an environment where diversity and inclusion are valued and realized to the benefit of you and the clients that we serve.

We believe strongly in treating everyone fairly and value the full diversity of our colleagues, clients, partners and vendors. Inclusion is how we live our commitment to fairness and diversity. It shapes how we honor the perspectives, abilities and identities of our colleagues; how we listen to, engage and respond to our clients; and how we connect to and appreciate each other and those we serve. We define diversity as differences that influence and affect our firm, our workplace culture, and the communities and clients we engage in the following areas: race, color, ethnicity, national origin, socioeconomic status, pay and benefits, ability, military service, age, faith, gender, sexual identity, personal appearance, pregnancy, and political views. Continue reading our about our commitment to diversity, equity and inclusion at

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Lanham, MD
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