NiteLines USA, Inc. is looking to fill a Meeter/Greeter (64932) position
This position is temporary and is set to run through 6/30/2020 with a strong possibility of being extended.:
Bi-lingual (Spanish) is a MUST!!!
803 Dixon Blvd. Suite 1103
Cocoa, FL 32922
Hours: Monday through Friday 8-5
Position details are as follows:
MUST bi-lingual (Spanish)
Strong Customer Services Skills
Strong Organizational Skills
Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby.
Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
Logs customer into computer based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquires to ensure resolution.
Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets.