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Customer Service Representative

Nicopure Labs, LLC Gainesville, FL
  • Expired: over a month ago. Applications are no longer accepted.

Position overview: A top rated e-cigarette company is looking for qualified candidates to join our
team of customer service associates. This rapidly growing department is looking for representatives with
a strong sales background to assist our customers via Phone and Live Chat. We hire talented people
who share our passion for providing exceptional customer support.

Requirements:

  • Must have strong writing skills (grammar, sentence structure, spelling, etc.

  • Prior Customer Service Call Center experience is a MUST

  • Must be available to work any shift

  • The ability to recognize, research and resolve customer inquiries

  • Ability to troubleshoot basic electrical devices

  • Basic computer knowledge (Outlook, Excel and Word)

  • Have excellent verbal and written communications skills

  • Highly motivated and willing to go the extra step to meet customer and business needs

  • Must be fluent in English -- bi-lingual is a plus

  • Have strong organizational skills, ability to multi-task and be detail oriented

  • The ability to multitask is a must

Other requirements:

    • Ability to work overtime as needs

    • Schedule flexibility

    • Ability to work well under pressure with heavy call and chat volume

    • Must be able to work alone and in a team environment

    • Professional appearance and attitude

We offer:

    • Competitive pay rates

    • Part time / Full time shifts

    • Benefits

    • Personal growth opportunities, including internal promotion

    • On the job training

    • Must have strong writing skills (grammar, sentence structure, spelling, etc.)

Nicopure Labs, LLC

In July of 2009, Jason Del Giudice, Jeffrey Stamler, and his brother Ken Stamler recognized an immense need in the fledgling electronic cigarette industry. With a great deal of research, passion and ingenuity, they established Nicopure Labs and devised a plan to revolutionize the E-cig industry by producing the purest, most consistent, best tasting E-liquid in the world.

Address

5909 NW 18 Dr, Gainesville, FL, United States
Gainesville, FL
32601 USA