Dealer Relationship Branch Manager (Indirect Auto Lending)
Nicholas Financial Augusta, GA
- Posted: 19 days ago
- $50,000 to $65,000 Yearly (plus commission)
- Benefits: 401k, dental, life insurance, medical, vision
The Branch Manager drives our mission by working with leaders across the business to ensure Nicholas Financial is a great place to work for all our employees. Our team achieves results by being innovative, driven, collaborative and trustworthy.
Nicholas Financial, an Equal Opportunity Employer, is a consumer finance company that specializes in purchasing and servicing auto loans made by franchised and independent auto dealer since 1985.
What We're Looking For:
A highly motivated and experienced Dealer Relationship Branch Manager to help lead our branch and grow our portfolio! The candidate will be responsible for leveraging their experience and relationships in their markets to expand our footprint. Build your market from the ground up by promoting the benefits of NFI’s program to independent dealers. Work with a cross-functional team to grow and enhance business relationships with auto dealers. The Branch Manager is primarily responsible for branch operations with a strong focus on collections, account management, personnel management, and underwriting skills. The position requires extensive proficiency in all phases of office administration, training/supervising/disciplining staff, communication staff/managers/the general public and the Corporate Office. The Branch Manager acquires indirect installment sales contracts from automobile dealers and originates direct consumer loans.
What You'll Do:
- Serve as the primary representative between employees of the branch and upper management.
- Ensures that the branch generates a high volume of quality direct and indirect loans. This requires Development of new business through daily visits to auto dealerships to promote NFI’s Indirect Lending Program and train dealer staff on the program. Cold-call and communicate via telephone and mass communication such as email and text to introduce the company and identify perspective dealers within the target market.
- Maintain up-to-date knowledge of general economic conditions and competitive landscape that may affect the program effectiveness.
- Monitor competitor’s rates and program changes. Identify and communicate dealer’s needs to ensure quality service is provided. Utilize CIM (Customer Information Management) to manage contact information and record details of engagement. Serve as liaison between dealership personnel and the Originations/Funding staff. Identify, recommend, and implement marketing opportunities and programs.
- Has direct supervisory responsibility for branch staff and coordinates the daily work activities: pulls/reads/and understands all branch reports, account promises, repossession, sic add-on, etc.; must be able to perform all aspects of the branch deposit including posting mail and counter payments, balancing the cash drawer and completing the deposit. (May delegate this responsibility to the Assistant Branch Manager if applicable.)
- Responsible for the supervision of all branch staff. Is responsible for maintaining the training and coaching of the staff (to include all policy manuals, lending/purchasing manuals, handbooks, etc.), hiring and periodic evaluations. Conducts disciplinary actions as needed. (May delegate this responsibility to the Assistant Branch Manager if applicable.)
- Responsible for a portfolio of accounts: aggressively manages portfolio and participates in business development, makes effective one-on-one sales calls on new and existing dealers, acquires new dealer agreements, generates application flow resulting in new contracts, meets and exceeds business generation goals
- Develops Assistant Branch Manager and/or Senior Administrator in this area.
- Consistently and effectively solicits and closes direct loans (if applicable) in accordance with volume goals; includes credit investigation, customer interview collateral valuation, etc. (May delegate this responsibility to the Assistant Branch Manager if applicable.)
- Ensures the daily workflow is coordinated to include the timely distribution of the delinquent call list: 30-day delinquency, skip tracing, small claims, repossession disposition, field calls, ect.
- Must consistently meet and exceed the delinquency goals.
- Must be able to perform all aspects of branch administration: interviewing customers, booking out automobiles, making sound credit decisions, requesting exceptions, contacting dealer to negotiate call back, follow up on approvals and conditions, creation of new contract files, inputting customer contracts, verification of all pertinent documentation, responsible check signing, etc.
- Conducts Branch delinquency and administration meetings, reviews reports, makes delinquency decisions, field calling and skip tracing, makes repossession requests, determines payment arrangements, etc.
- Adheres to corporate collection policies and delinquency standards (refer to the Policies & Procedures Manual for specifics).
- Maintains compliance with industry regulations to include the Fair Debt Collection Practices Act (FDCPA), Dodd-Frank Act, and other federal and state regulations.
- Responds to customer issues when necessary.
- Cross-sells NFI products and services.
- As required, assists with the general housekeeping of the Branch.
- Performs other related job duties/special projects as assigned.
What You'll Need (other than a positive, upbeat attitude and entrepreneurial spirit):
- Education and/or Experience – High School Diploma or equivalent with some business school or junior college courses; plus 6 months experience in banking, finance or automotive credit; or equivalent combination of education and experience.
- Training: Must be able to pass all of the prerequisite educational classes initially and on a periodic basis as determined by the company policy in place.
- Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos; ability to effectively present information in one-on-one and in small group situations to customers, clients, and other employees of the organization.
- Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Attention to Detail – Ability to identify discrepancies from collected data and draw valid conclusions.
- Computer Skills – Knowledge of PC’s, NFI software and related systems.
- Other Qualifications – Maintains understanding of cash handling, credit reports and office procedures
What You'll Get:
- Medical, Dental, Vision (1st of the month following 30 days of employment)
- Employer Paid Long-Term Disability
- Group Term Life and AD&D
- $10K Employer Paid Life Insurance paid
- Voluntary Life Insurance and Short-Term Disability Insurance
- 401(k) Platform
- 6 Paid Holidays
Nicholas FinancialWhy Work Here?
Nicholas Financial is a publicly traded industry leader.
Nicholas Financial, Inc., (NASDAQ: NICK), is a publicly traded subprime auto finance company, established in 1985, that specializes in purchasing and servicing auto loans made by franchised and independent auto dealers, via a network of company owned and operated branch offices. Also, please check out our Website at: nicholasfinancial.com
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