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Production Coordinator (PC/Console)

Nexon America Inc
El Segundo, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

About Nexon

Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world.

Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.

SUMMARY OF POSITION: 

The Production Coordinator is responsible for supporting the launch and live game service of Nexon America games. This includes executing the vision of the lead Producer and collaborating with a variety of cross-functional teams including internal and external developers, Marketing, Operations, QA, Platform, Customer Service, Community, and Localization teams to ensure smooth development and publishing of high quality online games.

We are currently working in the office 2-3x a week in a hybrid work model.     

JOB RESPONSIBILITIES:                               

  • Work with the Producer to collaborate on the direction and strategy of the game, assist the Producer in fostering a healthy developer/publisher relationship and maintaining alignment on goals and deliverables
  • Assist the Producer with execution of day-to-day efforts of the production team of one or more games
  • Maintain production and development schedules and roadmaps along with additional project documentation
  • Work with the Producer to deliver high quality games on time and on budget including feature prioritization, risk and schedule management, content and asset reviews and approvals
  • Assist the Producer with communicating game requirements, scope, schedule, and operations status to the developers and internal teams
  • Work with the Producer to confirm that milestones are met and identify and communicate project risks to the Producer and other stakeholders
  • Facilitate communication and information and asset sharing between internal and external partners regarding all aspects of live game operations
  • Other duties as requested by the Producer, such as competitive research, playtests, and more

TYPES OF DECISIONS MADE BY THIS POSITION? (Describe ability to exercise discretion): 

  • Organize business communications including emails, internal documentation, meetings

TYPES OF DECISIONS THAT MUST BE APPROVED BY SUPERIOR: 

  • Decisions outside of established procedures

Work Experience

  • 1 - 2 year(s) of work experience
  • Gaming industry experience required
  • Live games experience preferred

Education, Professional Training, Technical Training or Certification

  • Bachelor’s degree or equivalent work experience
  • Experience with game production, localization and or certification is a plus

Knowledge/Skills

  • Production experience on high quality games
  • Proven ability to work with cross-functional/cross-organizational teams
  • Strong collaboration and conflict resolution skills
  • Excellent written, communication and interpersonal skills
  • Exceptional project management, time management and problem solving skills
  • Strong experience providing qualitative and productive game design feedback
  • Strong research and analytical skills, including the ability to discern actionable and meaningful insights from data analysis
  • Experience with and strong understanding of online games environment, including live games and online game player behavior
  • Strong understanding of online multi-platform games
  • Strong understanding of the game industry including emerging trends, with a focus on the markets served by Nexon
  • High-level understanding of online environments and processes required to maintain high uptime
  • Proficient with project management software such as JIRA, Slack, Teams, Sharepoint, Confluence
  • Work well under pressure in a fast-paced environment

Management has the right to add or change duties and job requirements at any time.

Nexon’s benefits and perks:

We offer medical, dental and vision plans for you, your spouse or domestic partner and your children.  Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits.  We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes.  We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar.  To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break. 

Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Nexon America Inc

Address

El Segundo, CA
90245 USA

Industry

Manufacturing

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