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Mobility Specialist

Nexien Ridgefield Park, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 Client Site (Work Location) : Ridgefield Park, NJ

 

Job Responsibility:


Support overall Managed Mobility service including; but not limited to:
 

•       Assist End Users with Inquiries: Function Capability, Carrier Inquiries, Process/Policy

•       Wireless service specialist for telecom cost and operation management

•       Contact wireless carrier to process daily orders and transactions

•       Management System Operation and Processing

•       Wireless Asset and Physical Inventory Management

•       Troubleshooting: Schedule with Carriers, Attempt basic solutions or checkpoints, Order Replacement Phone

•       Update Asset Inventories: Collect & Distribute Assets

•       Device Kitting Support: Activation, Accessories Kitting, and Manage Shipments. 

 

Requirement:

 

•       Entry ~ 3 Years of related experiences.

•       Dependable and Responsible professional who is seeking to enhance career/skills in mobility/telecommunication field.

•       Must have excellent communication skills (verbal and writing) and have flexibility to support the customers’ needs.

•       Customer support and telecom related experience is preferred.

•       Position requires frequent communication with wireless carriers and Samsung employees.

•       Dedicated onsite support will work with CA, TX and NJ Wireless team to support customers closely.

•       Must be an excellent team player as individual’s R&R interlinks with overall team’s R&R.

•       Need to have basic Microsoft Office skills (Word, Excel, Access, PowerPoint, and Outlook).

•       Training will be provided on internal system and daily transactions.

 

Nexien

Why Work Here?

Rollover to company employee after 480 hours.

Nexien is a full-service contracting company in the area of low voltage, building management system, and general construction. We work closely with our clients to accurately interpret their envisioned dreams in drawings and to bring them to life. We are constantly working with our clients to better understand their challenges. We believe that our active engagement and interest in our clients initiate a flexible approach which provides them with the best solution that is both cost effective and right for their business.

Address

Ridgefield Park, NJ
USA