ACCOUNT MANAGER LANDSCAPE MAINTENANCE LOS ANGELES AREA, CA TAKE YOUR CAREER TO THE NEXT LEVEL! GREAT COMPANY CULTURE - GROWTH OPPORTUNITIES! ONE OF THE MOST SUCCESSFUL COMPANIES IN THE INDUSTRY!
SUMMARY The Account Manager is familiar with all aspects of commercial landscape maintenance, customer service, sales and estimating with a focus on retention, ancillary sales and oversight of field operations. They develop, build and maintain meaningful long-term relationships. They conduct monthly walk-thrus with clients, anticipate and resolve issues, and work closely with both the Branch Manager and Production Team to ensure job quality and service expectations of client are met.
Work outdoors within a great team environment and company culture! SALARY & BENFITS Competitive Salary commensurate with experience and qualifications 401(k) retirement account with company matching Medical, dental, and vision coverage Paid vacation, holidays, sick leave Company -provided vehicle Formal Training Program REQUIREMENTS 5 Years minimum experience in commercial landscape maintenance, production, sales Excellent client relations with a service-minded work ethic Proactive communication skills: verbal, email, and written Ability to lead, build and manage teams, work within a team environment Proactive ability to anticipate, recognize, and solve problems Knowledge of horticulture, plant care, irrigation and chemicals Excellent time management skills Proficient in computer skills MS Word and MS Excel Possess a strong drive for success Valid CA driver's License / Insurable with company's insurance policy RESPONSIBILITIES Develop and maintain long-term client relationships through communication and service Manage multiple landscape maintenance accounts, efficiently coordinate labor, equipment, materials and company resources to achieve company core values Promote a safe environment by practicing and enforcing job site safety standards and requirements Effectively produce proposals, bids, and process work orders for regular and ancillary work Communicate company goals, policies and procedures to workforce team members Manage accounts to ensure client renewals and high retention rate Ensure jobs are kept on schedule and on budget Conduct monthly walk-thru with client, identify and document all discrepancies Proactively present site enhancement ideas and opportunities to sell ancillary services Network with excising clients to earn referrals and develop new industry relationships DESIRED CERTIFICATIONS Certified Landscape Professional (CLP) (desired but not required) Certified Arborist (desired but not required) Employment Type: Full Time Years Experience: 3 - 5 years Bonus/Commission: Yes