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Operations Manager

Newco Dealers Wholesale
Indianapolis, IN
  • Expired: September 28, 2022. Applications are no longer accepted.
Job Summary

The Operations Manager leads, manages and is accountable for planning, implementing, managing, and running all aspects of production and logistics for the Commercial & Multifamily (CMF) Division, including receiving, production scheduling, exterior door, interior door and hollow metal production, hardware operations, and delivery. The ideal candidate is expected to be hands-on and work directly to drive immediate change. The ideal candidate will be a take charge individual who can drive results through the leadership of others. This individual will have a key role within the CMF Division and team.

Job Responsibilities
  • Create and communicate an Operations strategy/vision that aligns with Dealers Wholesale's business strategy, objective, mission, and core values.
  • Define and implement the ideal team structure for the Operations Department.
  • Drive process innovation and change management.
  • Deliver best-in-class SQDCI (Safety, Quality, Delivery, Inventory, and Cost) results.
  • Instill an operational sense of urgency in serving the customer.
  • Drive effective daily management and problem solving at the point of impact.
  • Direct communication with customers, vendors, and outside contractors as required.
  • Implement effective production capacity planning and quality control.
  • Hands on coaching and development that leads to door expertise throughout operations
  • Create department safety procedures.
  • Execute operational cost and margin analysis, optimizing wherever opportunity exists.

Competencies Required
Achieving Results - Bias for taking action. Assigns clear accountability for important objectives. Pushes the organization to address the concerns of key stakeholders. Clearly conveys objectives, deadlines, and expectations. Meets commitments. Aligns organizational resources to accomplish key objectives. Delivers superior results by trusting and empowering resilient, high-impact teams. Acts with a sense of urgency. Effectively achieves results without creating overload for others.
Leading Change - Correctly judges which creative ideas will pay off. Supports activities that position the business for the future. Pushes the organization to adopt new initiatives. Offers novel ideas and perspectives. Leads change by example. Creates significant organizational change. Introduces needed change in the face of opposition.
Courage - Takes the lead on unpopular though necessary actions. Acts decisively to tackle difficult problems. Perseveres in the face of problems and difficulties. Has the courage to confront others when necessary.
Leadership Effectiveness - Provides frequent and consistent feedback to employees. Adjusts leadership to fit a situation. Makes just and fair decisions as they relate to employees. Manages performance with clear expectations and reviews. Genuinely cares about the people they lead. Confronts performance when improvement is needed. Rewards and recognizes good performance on a regular basis. Rallies support throughout the organization to get things done. Understands what motivates other people to perform at their best.
Teamwork and Collaboration - Understands the perspectives of different functional areas in the organization. Builds bridges across cultural and functional boundaries to enhance collaboration. Breaks silos by actively seeking relationships with other departments. Identifies and removes barriers to effective teamwork.

2022-2023 Outcomes/Measures of Success
  • Build out optimized operational org chart
  • Develop lean manufacturing implementation plan
  • Standardized process implementation and documentation
  • Daily management implemented throughout the organization
  • Better than industry TRIR
  • 90% on-time delivery to customer request date
  • <1 day past due backlog
  • <10% labor as % of revenue
  • Zero quality chargebacks

Additional Education/Knowledge/Skills Requirements
  • 5+ years Manufacturing/Production/Operations leadership experience
  • Fluent English and Spanish

Highly Preferred Experience
  • Door production and installation
  • Lean manufacturing tools and techniques

Newco Dealers Wholesale


7845 89th St.

Indianapolis, IN
46256 USA