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Customer Service Representative

New-Tech Packaging Memphis, TN
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by entering orders, tracking delivery, answering questions and resolving issues. You will work closely with salespeople to support our company's mission to satisfy and delight our customers!


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

New-Tech Packaging

Why Work Here?

New-Tech is a leading supplier of healthcare & industrial packaging -- our customers are GREAT to work with!

Thirty-five year old packaging company serving Memphis' leading businesses. We work mainly with FDA healthcare and medical companies to provide outstanding products and services. Our customers will depend on you to keep them running smoothly. You will do this with a team of people who work together to make a difference!


2718 Pershing Ave., Memphis, TN 38112
Memphis, TN