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Medical Biller

New Hope Fertility Center New York, NY
  • Expired: over a month ago. Applications are no longer accepted.

General Description: Financial consultation and clarification of Insurance or self-pay information to the patients.

Essential Functions:

  • Verify summary of benefits
  • Provide financial consultation to new patients: explain and sign new financial contract with new patients or update old financial contracts with return patients
  • Explain insurance deductible, co-insurance, copayment and patient responsibilities.
  • Explain self-pay fee schedule and different promotional packages
  • Daily review of DPS schedules, patient’s insurance/financial status and establish schedule when payment/deductible, co-insurance is due, also generate patient statements
  • Collect procedure payment for S.P patients either on D3, during the monitoring visits (D3-12) or the day before the procedure date (D13), and inform precertification team to start precertification process on Day 3 of the cycle for patients with insurance coverage
  • Answer all patients or insurance telephone calls and emails
  • Prepare daily transaction/closing report for deposit.
  • Review patient bills for accuracy and completeness and obtain any missing information.
  • Generate and submit insurance claims, identify and bill secondary or tertiary insurances
  • Process refund requests
  • Post daily scheduled payments.
  • Storage billing: review embryo/oocyte/sperm spreadsheet to verify current storage, enter both current bill and future recurrent bills using configured encounters for 50 years
  • Identify and resolve patient billing complaints
  • Participates in educational activities and attends weekly staff meetings.


  • Associate Degree, Bachelor’s degree preferred. Knowledge of business and accounting processes. Certification from an accredited medical and billing school.

Experience: Minimum of 1 to 3 years in a medical office setting.

Preferred Qualification:

  • Bilingual in English/Chinese (Mandarin).
  • Pristine organizational skills
  • Excellent written and oral communication
  • Excellent work ethic and ability to work both independently and as part of a team.
  • Meticulous organizational skills and attention to detail.
  • Excellent time-management, customer service, and critical-thinking skills.
  • Ability to work well in a very fast-paced environment while maintaining composure and an individualized, compassionate approach to patient care.

Work Environment:

  • We value patient care first. We service patients from all around the globe, seven days a week and are open on holidays. We are a fast paced IVF clinic with a diverse group of patient and staff.

New Hope Fertility Center


New York, NY