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Parent Support Specialist

New Directions Youth & Family Services Lockport, NY
  • Expired: 16 days ago. Applications are no longer accepted.

POSITION SUMMARY: The role of the Parenting support Specialist is to provide trauma informed, individualized intervention that includes parenting skills assessment and development, family case management, and crisis management. The Parenting support Specialist will provide Supervised Parenting time and Supervised Visitation using the Coached visitation model developed by OCFS. The Parenting support Specialist will meet with families a minimum of once/week for one hour or more based on the individual needs of the family and as identified by Niagara County Department of Social Services (NCDSS). The Parenting support Specialist will carry a caseload ranging from 7-13 families.


Minimum Education and/or Professional Qualifications/Skills

• Bachelor’s Degree in a human services field with two years of experience providing services to children and families. ~OR~

• Master’s Degree in a human services field with one year of experience providing services to children and families

• Preferred experience includes: providing parent skills training, supervising visitation, and linking youth/families to a broad range of services essential to functioning successfully within the community and home environment.

• Engages family in a comprehensive assessment process that helps to identify family strengths, needs, and goals. Reviews family life areas
including: educational/vocational, home/parenting, community, medical/mental health/substance abuse, and legal/financial.
• Partners with parents to complete self-assessments
• Utilizes evidence-based assessments as available including AAPI and Ages & Stages Questionnaire
Permanency and Care Planning
• Support families with identification of additional family resources that can contribute to increased time spent as a family while the children are
in care and/or provide alternative discharge resources
• Partner with parents to identify goals and methods of achieving goals
• Support parents with understanding goals identified by Family Court and Social Services
• Works with family to develop a crisis management plan and list of resources to ensure safety of all family members.
Intervention and Skill Development
• Support parents whose children are placed outside the home with achieving goals that will expedite the children returning home from foster
• Support parents with addressing safety and risk concerns in the home that could prevent their children from returning home, or for children
living at home will prevent removal
• Provide coaching and feedback during Supervised Parenting sessions and Supervised Family Visitation sessions using the OCFS Coached
visitation model
• Provides family with information about and linkage/referral to relevant community-based services.
• Provides information related to child developmental stages and appropriate expectations/rules/limits, engages family in skill-building
activities, and models appropriate interventions.
• Provides 24-hour emergency crisis interventions services as necessary and participates in rotating weekend on-call duties.
• Advocates on the individual, agency, and system level to secure needed services, supports parents and caregivers with development of selfadvocacy skills
• Meets with families for a minimum of one hour/week, or more as identified by the permanency plan
Communication and Collaboration
• Maintains routine contact with NCDSS Case Manager and other service providers.
• Attends NC Family Court and periodic FASP Service Plan Reviews as needed.
• Supports co-workers with case coverage during absences. Ensures coverage is available for own absences
• Completes well composed progress notes reflecting all contacts in CONNECTIONS utilizing progress note format identified by New
• Completes all documentation in a timely manner consistent with program standards
• Maintains and assures the confidentiality of case records and information and obtains releases of information as necessary to ensure
coordination of services.

New Directions Youth & Family Services

Why Work Here?

Our team of employees are friendly and our work is very rewarding!

New Directions is a not for profit agency. New Directions Youth & Family Services, Inc. fosters resilient, self-reliant youth and families and works toward permanence for at-risk youth by promoting safe, respectful, responsible, goal-directed behavior.


Lockport, NY