Sales Operations Specialist (Remote)

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Netwrix Corporation

Remote, OR

Posted: over a month ago
Full-Time

Job Description

Join the Winning Netwrix Team!

About Us:

We are a rapidly growing IT company of dedicated professionals striving to make a difference in the world of data security. Organizations of all sizes rely on our products to protect their business-critical data and the personal information of their customers and employees from cyber-attacks and data breaches

With 15 years of experience in the field, Netwrix continues its market expansion via innovation and acquisitions (NNT, Anixis, Stealthbits, Strongpoint & PolicyPak). Now the company is backed up by the leading private equity firm TA Associates.

Netwrix is headquartered in Irvine, California, and has regional offices in the U.S., the UK, and the Czech Republic. Due to the pandemic, we have all moved to home offices, and have remained remote ever since.

Due to growth, we are looking for a detail-oriented, creative and strategic Order Coordinator to join our team. Are you an energetic and ambitious individual with a few years of work experience and are ready to get your career on the fast track in a high-growth, tech environment? Working for Netwrix you will have an opportunity to make immediate business impacts while accelerating your personal career development, surrounded by a positive and motivating team.

Netwrix is seeking a Sr. Sales Operations Specialist with experience in sales process management and sales performance analysis. You will be the operations support interface between the sales team and the operations team. You will improve and implement sales process activities to better enable the sales team to perform effectively and exceed revenue goals for the company. You will be responsible for the daily Salesforce support for the global sales team for all sales and account-related data and information in Salesforce. Strong teamwork and cooperation with the sales team is a critical aspects of this position.

3+ years of expertise in supporting a global sales team

Strong proven written and verbal communication skills

Strong problem-solving and decision making
Salesforce or equivalent CRM experience

Expertise in Microsoft 365 Suite of applications: PowerPoint, Excel, SharePoint, teams, etc

Strong organizational skills

Ability to drive tasks to completion

What You Will Do:

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The Sales Operations Specialist is responsible for driving/coordinating the execution of sales support and administrative activities supporting Netwrix Go To Market

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In this role, you will support the sales team by helping them navigate seamlessly and efficiently through the processes and requirements of quote-to-cash activities

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You will serve as a liaison for them with cross-functional departments including the Sales Operations team, Product & Pricing teams, order management, and finance

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Improve efficiency in the sales team by:

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Assisting with field sales support requests including quoting and approval processes

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Generating and/or management of key sales reports

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Completing new customer setup documents

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Escalation management

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Developing enablement material for sales processes and training team members

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Identify and support driving improvements and change in operational efficiencies

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Liaison between Sales and functional business partners such as Finance, Customer Support, and Product Teams

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Build and maintain positive relationships with our sales and marketing organization

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Help drive adoption of key sales tools; SalesForce, Outreach, and other productivity tools

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Become an expert on all sales-related processes

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Follow up with customers and business partners to ensure timeliness of required actions

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Assist with prioritization, follow up on open tasks

You are a strong fit for this role if you have:

BS/BA (or equivalent experience is required)
Experience in sales, finance, or sales/business operations; SaaS experience is a plus
Excellent organizational skills
The ability to effectively handle multiple tasks and prioritize
Strong communication skills, both verbal and written
A knack for being meticulous / detail-oriented, driven and are self-motivated
Experience in Salesforce.com and CPQ

Why You’ll Love Working at Netwrix:

Unlimited PTO
Excellent Health Benefits
Paid Parental Leave
Wellness Programs (walking challenges, virtual yoga classes, and virtual stretching exercises)
On-the-Go Training Sessions on Topics that Matter
Team Orientated and Collaborative Colleagues
Casual and Innovative Work Environment
Opportunities for Career Advancement
Regular Town Halls to Keep You Informed

All Told…We’re a Culture that Truly Cares About our Employees, and Their Voice to Help Us Thrive! We welcome people across all different backgrounds and experiences and look forward to hearing from you!

Netwrix is an Equal Opportunity Employer