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MSP IT Administrator

NetAccess Systems Hamilton, ON
  • Posted: over a month ago
  • $55,000 to $65,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

Experienced IT Administrator

Position Summary:

We are looking for an experienced (5+ Years) IT Administrator to join our MSP Solutions Team to design, deploy, and maintain client servers, computer systems and network infrastructure. In addition to a broad knowledge of computer software, internet applications, networks and operating systems, ideally you will have proven hands-on experience with Citrix XenDesktop administration to help support our growing number of Citrix clients.

Our goal is to build and maintain updated, and efficient computer networks to optimize the role of IT within our clients’ businesses. You will be working in tandem with account managers, business solutions technicians, and field technicians to support diverse client environments ranging from 5 to 500 users.

Responsibilities:

  • Monitor client networks, servers, workstations and network infrastructure

  • Proactively maintain servers, computers and necessary peripheral devices, including printers, scanners, etc.

  • Manage, troubleshoot and configure switches, access points, routers, firewalls and other network infrastructure devices

  • Install and configure software according to industry best practices

  • Develop and maintain networks in ways that optimize performance

  • Ensure security and privacy of networks and computer systems

  • Provide orientation and guidance to users on how to operate new software and computer equipment

  • Organize and schedule upgrades and maintenance

  • Perform troubleshooting to diagnose and resolve problems

  • Maintain records/logs of maintenance, repairs and fixes

  • Identify computer or network equipment for replacement, upgrade or decommissioning

  • Maintain managed services infrastructure, monitoring tools and systems

  • Provide reporting for client sites and make recommendations to help better their IT environment

Requirements:

  • Hands-on knowledge of virtualization, using VMware and/or Citrix XenServer

  • Experience with design, configuration and deployment of Active Directory Domains, Policies, Trust relationships

  • Experience with design, configuration and migration of Microsoft Exchange Solutions

  • Networking administration experience using Cisco devices and firewalls

  • Good working knowledge of networking protocols

  • Supporting telephony systems, particularly Asterisk VoIP

  • Excellent diagnostic and problem solving skills

  • Excellent interpersonal skills, within a team and with customers

  • Outstanding organizational and time-management skills

  • In depth understanding of diverse computer systems and networks

  • Good knowledge of internet security and data privacy principles

  • Industry certifications will be a distinct advantage (e.g. Citrix, Cisco (CCNA), VMware (Professional, Microsoft MCSE, Linux+)

Job Location:

  • Predominantly serving Manage Services Customers in the Hamilton / Kitchener / Waterloo / Cambridge areas. This position will also involve regular travel to these areas and flexible hours of work to perform off hour maintenance.

NetAccess Systems

Why Work Here?

We are an award winning company that seeks to be the trusted leader in the ICT (Information and Communications Technology) community

Based in Hamilton, NetAccess Systems is an innovative and dynamic ICT (Information and Communications Technology) company with more that 25 years of industry experience. Our vision is bold: we seek to be the trusted leader in everything we do. We do this by striving to maintain a culture of success through company wide commitment to our core values, business best practices and our focus on employee and customer engagement. We regard our client's success as the measure of our success.

Address

21 King St W Suite 1500 Hamilton, ON L8P4W7
Hamilton, ON
CAN

Website

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