Assistant Dispatcher / Secretary / Customer Service Representative / Office Admin
Nero Air Conditioning & Heating North Haven, CT
- Expired: over a month ago. Applications are no longer accepted.
Nero Inc. Air Conditioning & Heating of North Haven, CT is looking to hire a full-time HVAC Assistant Dispatcher / Secretary / Customer Service Representative / Office Admin. Are you a customer service professional looking for better hours and better pay? Do you want to work for a family-owned company that cares, and where you are more than just a number? If so, please read on!
This Assistant Dispatcher / Secretary / Customer Service Representative / Office Admin position earns a competitive salary of $25,000 - $65,000/yr, depending on experience. You would also be eligible for great benefits including overtime, health insurance, a 401(k) plan, paid time off, paid holidays, profit-sharing, and supportive management. If this sounds like the right opportunity for you, apply today!
ABOUT NERO INC. AIR CONDITIONING & HEATING
We have been installing and servicing residential and commercial HVAC systems throughout Connecticut since 1988. We provide a range of services to our customers including heating, air conditioning, indoor air quality, ductless air systems, geothermal heat pumps, commercial refrigeration, and more! Custom ductwork is fabricated in our in-house sheet metal shop by state-licensed fabricators. The air conditioning and heating arena is our business, not a sideline. Nero, Inc. is very reliable when it comes to meeting project deadlines and is proud to say that our company has not missed a deadline yet.
We strive to bring our clients levels of professionalism and excellence which they haven't previously experienced. This is only possible with an exceptional team of professionals. We are always looking to add top-notch employees who will play a huge role in our success as a company and we care for their well-being with excellent compensation and a positive work environment.
A DAY IN THE LIFE AN HVAC ASSISTANT DISPATCHER / SECRETARY / CUSTOMER SERVICE REPRESENTATIVE / OFFICE ADMIN
As an HVAC Assistant Dispatcher / Secretary / Customer Service Representative / Office Admin, you arrive each day determined to ensure that our clients are being heard and receiving the best customer service possible. You work hard to ensure maximum scheduling efficiency without compromising client satisfaction. Most of your day is spent in an office environment on the phone or computer. First and foremost, you act as an assistant to our dispatcher. You help receive incoming client calls and dispatch service calls to field technicians.
You help the dispatcher schedule calls to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. You also help keep clients updated and informed. Additionally, you perform basic clerical duties, including invoicing, scheduling, filing, and database management. You enjoy interacting with our clients and technicians and love keeping busy with a variety of tasks. You feel good about helping the dispatcher ensure that our clients are satisfied, all parties are well-informed, and everything runs smoothly.
QUALIFICATIONS FOR AN HVAC ASSISTANT DISPATCHER / SECRETARY / CUSTOMER SERVICE REPRESENTATIVE / OFFICE ADMIN
- Customer service experience
- Phone skills
- Basic computer skills
- Ability to type 35-45 WPM
Familiarity with the HVAC industry would be a plus but is not required. We can train the right person! Are you organized and able to prioritize tasks effectively? Do you have good communication skills, both verbally and written? Are you attentive to detail? Are you friendly, calm, patient, and able to empathize with others? If so, then you might just be perfect for this Assistant Dispatcher / Secretary / Customer Service Representative / Office Admin position!
This is a full-time position. The typical schedule would be Monday through Friday, from 7:30 am to 4:00 pm.
READY TO JOIN OUR HVAC TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be a good fit for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!