As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
The Social Work Supervisor, with the support of the department manager and director, is responsible for the operational integrity of the Social Work Department. This position provides direct day to day supervision, support, and leadership to Social Work Associates. The Social Work Supervisor has both administrative and direct service responsibilities in the area of Social Work and provides guidance to staff, making certain the activities of the department are in line with policies, procedures, and the Nemours' vision. The supervisor will be able to demonstrate proficiency in both direct service under the Department of Patient and Family Services, as well as, supervisory achievement.
- Masters of Social Work required
- LCSW required OR must obtain within 3 months of hire
- At least 3-5 years of work as a Social Worker required
- Providing leadership to the departmental Associates.
- Provide direct clinical care to patients and families.
- Is a role model, resource, and clinical leader.
- Leads in the planning, development, and utilization of human and material resources to meet departmental needs.
- Mentors and develops staff.
- Participates and supports in continuous quality improvement within the department and organization.
o Promotes a positive work attitude among Social Work Associates, through role modeling, supportive interactions, and the demonstration of the Nemours Standards of Behaviors.
o Provide direction and guidance to staff related to resource accessibility, day to day clinical barriers impacting patient care, streamlining of social work practices, etc.
o Is responsible for the clinical supervision of assigned Associates.
o Demonstrates a consistent ability to support, mentor, advise, encourage, and develop Associates.
o Facilitates meaningful conversations with Associates around professional development and related activities.
o Provide regular and timely feedback to Social Work Associates.
o Participates in Performance Management for Associates.
o Participates in the recruitment, selection, and retention of Social Work Associates.
o Promotes standards of psychosocial care for the Social Work Department.
o Provides support and is a resource regarding the topic of psychosocial care to other disciplines.
o Identified education needs of social workers, including but not limited to orientation of new hires, ongoing education, etc.
o Assumes responsibility for staffing and scheduling Associates. Assignments reflect appropriate utilization of personnel.
o Assures continuing professional development for personnel.
o Identifies opportunities to improve services, making recommendations and implements actions as appropriate and consistent with the goals of the organization.
o Has an understanding of, and supports the strategic plan of the organization, appreciates the role social work has within this plan, and is a leader in communicating this to Associates.
Clinical Practice and Direct Care:
o Attend patient care unit and/or rounds in accordance to team expectations and provide
o Manage complex assessments of the patient/family's biopsychosocial situation establishes goals and periodically re-assesses the patient/family situation.
o Provide crisis intervention services where indicated for the management of domestic violence, psychiatric emergency cases, child abuse, family disputes, etc.
o Provide therapeutic, goal directed counseling.
o Interface with other stakeholders involved in the care of a patient, including but not limited to insurance providers, case managers, physicians, clinicians.
o Coordinates discharge planning needs of patients and their families in an efficient, effective and timely manner while including the family in the process.
o Establish and maintain effective working relationships across disciplines and coordinate family meetings. Coordinate recommendations of team meetings.
o Document social work notes in the patient medical record within the guidelines of the Department policy.
o Keep appraised of community resources and provide resource specific information to the assessed needs.
o Provides advocacy and support to patients and families.
o May provide coverage to the department in times of vacancies and absences.
o Disseminates social work research findings, evidence-based practice and best practices and incorporates these findings into social work practices for patient care.
o Serves as a consultant within specialty area for colleagues both intra and extra departmentally and in the community.
o Maintains a current knowledge base through participation in appropriate professional activities and organizations.
o Assesses own strengths and weaknesses, identifies resources for professional growth and utilizes these resources to promote professional growth.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique "Bridge to a Healthy Future" pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.