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Customer Service Professional: M-F 40hours/week!

Nelson Staffing San Ramon, CA
  • Posted: 9 days ago
  • $17 to $17 Hourly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

Are you looking to take your Customer Service Skills to the next level?

Tired of working in a retail environment and would rather work in an office setting?

We are currently seeking motivated individuals looking to break into a Customer Service Call Center Environment!

NO SALES! NO COLD CALLING!

This is a Full Time - 40 Hours per week position, Mon-Fri Shifts.

Duties and Responsibilities:

  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures

Nelson Staffing

Why Work Here?

Address

San Ramon, CA
USA

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