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Chief Medical Officer

Neighborhood Health Association
Toledo, OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Chief Medical Officer

General Function:

Oversees and manages the medical clinics, pharmacy, patient records, medical support staff (nurses and medical assistants) and medical providers. Responsible for the execution of those measures necessary, as determined by Quality Improvement/Quality Assurance findings, to ensure the provision of quality medical care to NHA patients. Will have both direct patient care responsibilities and administration responsibilities.


Duties and Responsibilities:

  • Provides direct patient/clinical care in ambulatory setting.
  • Organizes the provider recruitment and retention program. Working with the Physician Recruiter, screens and interviews medical provider candidates and recommends employment to the CEO.
  • Develops qualification standards for physician and mid-level provider credentialing for NHA personnel committee, including job descriptions and evaluation standards.
  • Conducts medical staff performance and quality improvement/quality assurance evaluations. Directly evaluates providers and direct reports and signs off on medical support staff evaluations. Supervises medical outreach efforts.
  • Develops and maintains physician and nurse practitioner clinic and call schedule to maintain adequate and optimal clinic coverage.
  • Develops and oversees the implementation of NHA's health care plan and participates in long-range strategic planning process. Develops clinical objectives and makes recommendations on priorities to the CEO.
  • Updates medical Principals of Practice in accordance with changing service needs and professional standards.
  • Actively participates on the center’s Quality Management Team, representing and providing input from medical, pharmacy, and lab in Quality Management team meetings.
  • Member of the Provider Advisory Committee. Attends all Board of Trustee meetings and reports progress on goals.
  • Serves as management liaison to the Board’s Quality Improvement Committee and is responsible for performing and or delegating and presenting findings of QI/QA audits and other measures to the QI Committee. Serves as Chairperson of NHA’s staff QI Committee.
  • Develops linkages and acts as primary preceptor with Mercy Family Practice residency program, and to other medical students and residents, delegating direct responsibility to other providers as indicated.
  • Develops and supervises in-service presentations to clinical staff.
  • Participates in the development of the primary care budget and develops the medical department budget, including the compensation plan and supply budget.
  • Represents the agency in the community on medical issues.
  • Familiarity with program planning and monitoring.
  • Advises CEO on information system needs, develops, recommends, and conducts special studies of operations.
  • Interprets clinical data, formulates, and recommends changes in clinical programming which are seen to be needed due to changes in health behavior epidemiology or problems in the community.
  • Lead the periodic review of practice management functions, e.g., receptor, telephone triage, patient flow, outreach service, laboratory, pharmacy, follow-up on missed appointments, referral tracking and transcription. Review patient satisfaction surveys, resolves patient complaints as referred by Administrative Assistant.
  • Conducts regular departmental meetings with clinic providers and support personnel.


Position Requirements/Qualifications:

  • Board certified practitioner, preferably in family practice in the State of Ohio.
  • Demonstrated ability in management of clinical provider and ancillary services.
  • Strong oral and written communication skills and interactive personal and management skills.
  • Knowledge of and desire to work within a public/community medicine model of service delivery.
  • Ability to work with non-profit boards, committees, and task forces.
  • Knowledge of Quality Assurance and/or Total Quality Management theory and practice.
  • Ability to work with people of various economic, social, racial, and ethnic backgrounds.



Job Type: Full-time, exempt, Monday – Friday, no weekends, or holidays


We are a drug free workplace, and an Equal Opportunity Employer.


Who We Are:

Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women’s health center, senior centers, and a full-service pharmacy with lab services on site.  For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.


Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.

Neighborhood Health Association


Toledo, OH
43604 USA



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