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Title Operations Manager (Navy Federal Title Services LLC)

Navy Federal Title Services Sterling, VA

  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description

Navy Federal Title Services is looking for an experienced full-time Title Operations Manager. This position requires daily management of staff, establishing and managing performance metrics, while working with Sr. Management to meet production goals and deliver superior customer service to our clients. The Title Operations Manager must exhibit excellent communication and teamwork skills to effectively coordinate with direct reports, other internal departments, and outside vendors.

The responsibilities include:

  • Oversight of title production process and employees
  • Overseeing operations from the applications process through conveyancing, closing, accounting, and post-closing
  • Maintaining quality control to ensure CFPB, RESPA, and Best Practice Compliance
  • Training and development of team members.
  • Establishment and delivery of departmental goals and objectives
  • Internal communication related to company changes and process improvements.

Job Requirements

  • 4 years minimum experience in the Title/Settlement Industry
  • Knowledge of VA, MD and DC settlement/escrow.
  • Knowledge of Title/Settlement software
  • Ability to manage projects and software implementations

 

Job Details

  • 4 years of Title and Closing experience
  • Previous experience as a title processor
  • Excellent computer skills including Word and Outlook
  • Detail oriented with excellent organizational skills
  • Work with transactions in multiple states
  • Responds to emerging priorities
  • Strong problem solving and customer service
  • Team players
  • Experience with Resware a plus.

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401k
  • Great Salary


Job Type:  Full-Time; Monday to Friday

Location:   Sterling, VA  (NOT REMOTE)

Company Description
Navy Federal Title Services is a full service title insurance agency committed to providing Navy Federal Credit Union members with the highest level of customer service! With our extensive experience with Navy Federal purchases and refinances.

Navy Federal Title Services is currently licensed in Colorado, Delaware, Florida, Georgia, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Nebraska, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington DC, West Virginia and Wisconsin with more states coming soon.

Navy Federal Title Services

Why Work Here?
Great people to work with good benefits.

Navy Federal Title Services is a full service title insurance agency committed to providing Navy Federal Credit Union members with the highest level of customer service! With our extensive experience with Navy Federal purchases and refinances. Navy Federal Title Services is currently licensed in Colorado, Delaware, Florida, Georgia, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Nebraska, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington DC, West Virginia and Wisconsin with more states coming soon.

Address

21631 Ridgetop Circle

Sterling, VA
USA

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