Position Title: Fleet Administrative Assistant
Position Reports To: Director of Sales & Service
Effective Date: April 8, 2015 Revision Date: October 26, 2018 GENERAL DESCRIPTION Compiles and maintains records of business transactions and office activities. Responsible for providing a wide variety of clerical, secretarial and receptionist support for the department. Classified as "Essential Personnel" during declared states of emergency. KEY RESPONSIBILITIES 1. Perform basic and advanced office functions in a professional manner. Demonstrate ability to follow detailed oral and written directions. Duties will include, but are not limited to, using a fax machine, copier and computer. Accurately inputs information into data processing software for the inventory database.
2. Courteously and professionally greet visitors and answer telephones, determining their needs and directing them to the appropriate person.
3. Manage Logistics help tickets by assigning appropriately and closing when completed.
4. Creates invoice(s) for service and processes credit card payments.
5. Responsible for the inventory software of medical supplies.
6. Maintain an environment to promote efficiency within the work area. Responsible for organization of paperwork and ensuring that files are up to date. Coordinate departmental correspondence to facilitate ongoing communications and efficient departmental operations.
7. Assist in ensuring compliance with Federal, State and Local laws and regulations.
8. Ensures a safe work environment.
9. Schedule maintenance/repair appointments for the Fleet department.
10. Perform other job-related task as identified or assigned by the President/CEO and/or Director of Sales & Service. KEY JOB REQUIREMENTS Education: High School diploma or equivalent. Insurable Florida Drivers License. Ability to obtain and maintain AHA CPR training within three (3) months of hire and every two years as recertification requires. May require a valid State of Florida driver's license with evidence of insurability. Experience: 3-5 years of progressively responsible administration experience, preferably in the health care industry or an equivalent combination of training or experience. Minimum typing level of 60 accurate WPM. Knowledge of Microsoft Office.
Skills/Qualifications: Strong administrative knowledge.
Job Description: Impact of Actions:Provides information that can affect decisions although limited decision making authority. Complexity: Works consist of routine tasks, processes, or operations. Problems are solved by choosing between a few clear choices or discussing them with a supervisor. Decision Making: Ongoing supervision is provided on an "as needed" basis. Some independent judgment is necessary to select and apply the most appropriate of available procedures. Communications: Requires regular communications with customers and other team members in a professional manner. Requires regular contact within the company, outside agencies or the general public, supplying and seeking information. Physical Requirements: The physical requirements described herein are representative of those that must be met by a tea member to successfully perform the essential functions of these jobs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the team member is frequently required to sit; talk and hear; use fingers, hands and arms to handle reach and/or operate basic office equipment, objects, tools, or controls. The team member is occasionally required to clime or balance; stoop, kneel, crouch or crawl; and taste or smell. The team member must frequently lift and/or move up to 20 pounds and occasionally lift and/or move, with help, up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. COMPLIANCE WITH PRIVACY PRACTICES The team member is expected to protect the privacy of all patient information in accordance with the Company's privacy policies, procedures, and practices, as required by State and Federal Law, and in accordance with general principles of professionalism as a healthcare provider. Failure to comply with this Company's policies and procedures on patient privacy may result in disciplinary action up to and including termination of employment or of membership or association with Nature Coast EMS. The team member may access protected health information and other patient information only to the extent that is necessary to complete job duties. The team member may only share such information with those who have a need to know specific patient information you have in your possession to complete job responsibilities of treatment, payment, or other company operations. The team member is encouraged and expected to report, without the threat of retaliation, any concerns regarding the Company's policies and procedures on patient privacy, and any observed practices in violation of that policy, to the designated Privacy Officer.