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Property Manager

Native American Connections
Phoenix, AZ
  • Posted: over a month ago
  • Other
Job Description
Salary: DOE

We require COVID-19 Vaccination. Religious and Medical exemptions are available upon request. 


Improving the lives of individuals and families through Native American culturally appropriate behavioral health, affordable housing, and community development services


This position requires the management of a NAC property. The position provides property sustainability through aiding family stability thereby increasing the consistency of rent collection from residents. Services include initial move-in orientation of community rules and LIHTC/HOME requirements and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties. 


  • Maintain the unit count of multiple state and city unit set aside requirements.
  • Review and approve rental applications for accuracy and property specific qualifications.
  • Review all policies, rules and rental terms with the new residents on move-in day.
  • Provide strong rent collections – collect rents due on-time following agency policy for money and document processing, prepare appropriate legal documents and process evictions as needed.
  • Monthly update to Accounting and supervisor of any outstanding rents and collections efforts.
  • Prepare all bank deposits – scan to bank or take to designated person, posting rents in Property Management software.
  • Complete all income requirement documents – with an understanding of LIHTC/HOME properties.
  • Develop proficiency in Property Management computer software programs for property and rental date entry as required.
  • Maintain strong working relationship with NAC Outpatient Services and refer residents for behavioral health counseling as appropriate.
  • Provide resident stabilization – refer for emergency stabilization as needed; provide referrals for and/or deliver Financial Education; take requests and pick up food boxes; manage bus pass program; refer and follow-up with DES applications for food stamps and AHCCCS as needed; work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements.
  • Conduct monthly community meetings with Resident Service Specialist to work to improve payment history, health and safety issues, and resident conduct in the community through one-on-one education of the residents as needed.
  • Work with the Resident Service Specialist to bring programs to the property that will enhance the stability of residents. Facilitate these programs with some resident requirements to attend.
  • Monitor units vacating – work closely with Maintenance to assure turn overs are completed in a manner that mitigates the income loss to the property.
  • Work closely with Compliance on ensure 100% compliance with all LIHTC/HOME requirement s
  • Other duties as assigned


  • Bachelor’s degree preferred
  • Certification in apartment management
  • AZ Real Estate License, preferred
  • 5 (five years) experiences in LIHTC property management
  • Knowledge of the economic, educational, and social problems of Native Americans and referral services
  • Knowledge of VASH and the VASH program


  • MS Office proficiency
  • Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
  • Demonstrate excellent written and oral communication skills.
  • Excellent customer service skills.
  • Must demonstrate critical thinking, problem- solving and organizational and time management skills.
  • Must be able to work well with others in a team approach.
  • Knowledge of Real Page
  • Outstanding phone etiquette



Native American Connections


Phoenix, AZ
85003 USA


Real Estate

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