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Property Manager

Native American Connections
Phoenix, AZ
  • Posted: over a month ago
  • Other
Job Description
Salary: DOE

We require COVID-19 Vaccination. Religious and Medical exemptions are available upon request. 


MISSION:

Improving the lives of individuals and families through Native American culturally appropriate behavioral health, affordable housing, and community development services


POSITION SUMMARY:

This position requires the management of a NAC property. The position provides property sustainability through aiding family stability thereby increasing the consistency of rent collection from residents. Services include initial move-in orientation of community rules and LIHTC/HOME requirements and enforcement of all property rules and state and federal laws for residents residing at Native American Connections properties. 


RESPONSIBILITIES:

  • Maintain the unit count of multiple state and city unit set aside requirements.
  • Review and approve rental applications for accuracy and property specific qualifications.
  • Review all policies, rules and rental terms with the new residents on move-in day.
  • Provide strong rent collections – collect rents due on-time following agency policy for money and document processing, prepare appropriate legal documents and process evictions as needed.
  • Monthly update to Accounting and supervisor of any outstanding rents and collections efforts.
  • Prepare all bank deposits – scan to bank or take to designated person, posting rents in Property Management software.
  • Complete all income requirement documents – with an understanding of LIHTC/HOME properties.
  • Develop proficiency in Property Management computer software programs for property and rental date entry as required.
  • Maintain strong working relationship with NAC Outpatient Services and refer residents for behavioral health counseling as appropriate.
  • Provide resident stabilization – refer for emergency stabilization as needed; provide referrals for and/or deliver Financial Education; take requests and pick up food boxes; manage bus pass program; refer and follow-up with DES applications for food stamps and AHCCCS as needed; work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements.
  • Conduct monthly community meetings with Resident Service Specialist to work to improve payment history, health and safety issues, and resident conduct in the community through one-on-one education of the residents as needed.
  • Work with the Resident Service Specialist to bring programs to the property that will enhance the stability of residents. Facilitate these programs with some resident requirements to attend.
  • Monitor units vacating – work closely with Maintenance to assure turn overs are completed in a manner that mitigates the income loss to the property.
  • Work closely with Compliance on ensure 100% compliance with all LIHTC/HOME requirement s
  • Other duties as assigned


EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:

  • Bachelor’s degree preferred
  • Certification in apartment management
  • AZ Real Estate License, preferred
  • 5 (five years) experiences in LIHTC property management
  • Knowledge of the economic, educational, and social problems of Native Americans and referral services
  • Knowledge of VASH and the VASH program


SKILLS REQUIREMENT:

  • MS Office proficiency
  • Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
  • Demonstrate excellent written and oral communication skills.
  • Excellent customer service skills.
  • Must demonstrate critical thinking, problem- solving and organizational and time management skills.
  • Must be able to work well with others in a team approach.
  • Knowledge of Real Page
  • Outstanding phone etiquette

 

 


Native American Connections

Address

Phoenix, AZ
85003 USA

Industry

Real Estate

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