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Customer Service Representative

Nationwide Technical Resources Corp
Dallas, TX
  • Posted: over a month ago
  • $50,000 to $60,000 Yearly
  • Full-Time
  • Benefits: dental, life insurance, medical, vision, 401k,
Job Description

Job Description

  • Considered the “Voice of the company” and represents the company through daily customer interactions
  • Communicates with customers via phone and e-mail to receive orders, update them on status of existing orders and provide/promote new product information
  • Demonstrates understanding and knowledge of company products to assist dealers with the sale, application and promotion of Company products
  • Process orders, evaluate open orders and arrange shipments per customers instructions for both Domestic and International customers
  • Interact and coordinate with freight forwarders and company logistics department to ship company products to every corner of the world
  • Develop understanding of International logistics requirements to prepare and maintain documents packages for overseas shipments Work closely with Customers and Outside Sales Reps to resolve issues related to customer orders
  • Exhibit a positive, professional image in appearance, words and actions
  • Participate in dealer schools, training and trade shows to advance product knowledge and develop a strong grasp of the industry as a whole

Requirements

  • 4-year bachelor’s degree
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office (Outlook, Excel, Power Point, Word)
  • Shows an ability to manage time to complete tasks

Nationwide Technical Resources Corp

Address

5005 Royal Ln

Dallas, TX
USA

Industry

Business

Website

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