Skip to Main Content
← Back to Jobs

Customer Support Representative

Nationwide Technical Recruiting Solutions El Paso, TX
  • Expired: 20 days ago. Applications are no longer accepted.

The Customer Support Representative position is fast-paced and a valued team member of our company. The successful candidate will be expected to work well independently while consistently delivering the highest levels of customer service to existing and prospective customers. This position will be the primary point of contact for all consumers concerning products and services while also serving as the main liaison to the sales department. The ideal candidate will be very organized, personable, be interested in learning new skills, and be good at completing projects with minimal supervision.

Key Responsibilities:

  • Manage customer inquiries in a positive and professional manner through effective product knowledge, customer engagement, and escalation as needed
  • Demonstrate the ability through training to understand our product, the industry and our competition
  • Support the sales functions and sales personnel (no actual sales required)
  • Improve customer satisfaction through consistently improving efficiency, service standards, and optimization of order processing
  • Continually learn about new products, industry trends, and skills
  • Light data entry for consumer documentation and follow ups

Qualifications:

  • Strong communication and customer service skills
  • Basic administrative skills and accurate data entry
  • Skilled at multitasking in a fast paced environment
  • College degree preferred, but a combination of experience and education will be considered for the right candidate
  • Desire to assist a company grow and develop career goals within the team

Nationwide Technical Recruiting Solutions

Address

7100 Westwind Dr, El Paso, TX 79912
El Paso, TX
USA