Coordinates with the Branch Manager, Rehab Technology Specialist and Office Manager/Customer Service Representative to ensure timely order, receipt, assembly and delivery of seating and mobility positioning systems including wheelchairs and other mobility solutions.
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
Duties and Responsibilities / Essential Functions:
Assembles seating and mobility equipment in a timely manner. Makes necessary equipment modifications to prepare goods for delivery to the patient. Responds to service calls and makes repairs as needed in the office and in the field.
Delivers equipment as directed by the Branch Manager. Assists the Rehab Technology Specialist with fitting adjustment and equipment modification to ensure the best possible product for the patient.
Responsible for all shipping and receiving duties related to daily operations. Ensures timely receipt through tracking of purchase orders and maintains communication with vendors on orders received with damaged or missing goods. Obtains return authorizations as needed and coordinates with Office Manager to ensure timely return of goods.
Attends seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications and deliveries.
Provides inventory control for all special orders and stock items in the office. Maintains shop area in a neat and organized manner to insure proper care of equipment. Assists with quarterly physical count of inventory goods.
Assists in the timely completion of work orders, which may involve but is not limited to, research of components, calculation and extension of equipment price and preparation of quotes for patients, referral sources and insurance companies.
Maintains Automobile Log on company vehicles. Insures Branch Manager is informed of needed repairs and maintenance. Obtains estimates for said repairs and schedules needed work.
Provides Saturday office/repair coverage as necessary.
Must maintain regular and predictable attendance.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee must be able to lift up to at least 75 pounds.
Required Education, Experience & Competencies:
High School Diploma or equivalency certificate.
Knowledge of hand tools.
Knowledge of power circuits.
Valid driver’s license.
This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.