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Mission Support Officer - Senior/Expert Level

National Reconnaissance Office (NRO)
Chantilly, VA
  • Posted: over a month ago
  • Full-Time
Job Description


For sixty years, the NRO has developed, acquired, launched and operated the satellites that are the foundation for America’s advantage and strength in space. Using a diversified architecture of spacecraft, NRO collects and delivers the best space-based intelligence, surveillance, and reconnaissance content on the planet.

Learn more at

Basic Eligibility For A Position With The NRO

  • U.S. Citizenship is required
  • You must be able to obtain and maintain a TS/SCI security clearance
  • You will be subject to pre-employment and periodic drug testing
  • You will be subject to pre-employment and periodic polygraph examinations

Federal Employee Vaccination Requirement

To ensure compliance with nationwide COVID-19 vaccine protocols, please visit NRO Apply Now to review the latest guidance.

Where You Will Work

The Mission Support Career Field includes positions from a wide range of functional areas, including Human Resources, Equal Employment, Public Affairs/Communication, and Office administration. The NRO Cadre is collecting resumes via a continuous announcement for consideration against current and future opportunities for senior/expert level Mission Support Officer (GG 14-15), occupational series 0201, 0340, and 0301. For more information on the Office of Personnel Management (OPM) occupational series, click here.

This is a full time position. Your resume may be considered for other positions which your skills and experience may be a good match.

Who May Apply

  • This position is open to the public.
  • Federal government employees MUST currently be at the grade level or higher as indicated in this announcement. This is NOT a promotion opportunity for current Federal government employees. If selected for the position, Federal government employees will transition laterally at their current grade level and step.
  • Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade per IAW DoD 1400.25 Volume 2006.
  • The NRO is only accepting external applicants for this job announcement. Current NRO Cadre employees should apply internally.

What You Will Be Doing

Human Resources:

  • Administer and effective and efficient Federal Human Resources management program in the areas of staffing, recruitment and placement, security and suitability, benefits, performance management, employee relations, and training and development.
  • Plan and assign work to subordinates, set and adjust priorities, and establish deadlines. Develop performance standards, evaluating work performance, and hearing and resolving complaints from staff members.
  • Review and evaluate organizational activities and advise management regarding the accomplishments and evaluation of program goals.

Equal Employment:

  • Provide expert advice and assistance to senior management officials, supervisors, and employees to advise them of their roles and responsibilities for EEO, Equity, Diversity and Inclusion in accordance with applicable laws, regulations and directives
  • Provide expert technical advice concerning resolution of complaints of discrimination to managers and employees to eliminate real or perceived prejudice or discrimination from workplace policies, practices, and working conditions.
  • Address confidential, complex, and extremely sensitive employment issues relating to EEO, Civil Rights, and Diversity.
  • Supervise, manage, and direct the work of an administrative and technical staff engaged in the full range of investigative and compliance functions of sensitive and complex EEO cases involving both DOL employees and applicants for employment.
  • Determine resource requirements and allocation of same, formulates long-range and annual office budgetary requests, justifications, and staffing patterns.

Public Affairs/Communication:

  • Write news releases, media advisories, Tweets, key messages, talking points or other media communications to convey information to identified audiences.
  • Oversee the development of communication strategies and the implementation of strategies to support the agency’s messages.
  • Research, write, review, coordinate and edit material proposed for public release to ensure accuracy, clarity, completeness, timeliness, and consistency with NRO policies.
  • Strengthen NRO’s brand equity across the Intelligence Community (IC) and in the public domain to elevate the organization's presence.

Program Management:

  • Manage daily programmatic functions, interface with mission partners across the Intelligence Community and Department of Defense, reach out to operational users to ensure proper program support.
  • Develop, maintain, and manage updates to program documentation, performing evaluations as required.
  • Develop, prepare, and conduct oral and/or written presentations to report monthly analysis of project or program status in order to identify and isolate potential problems.
  • Participate in the resolution of complex resource allocations; performing in-depth, rigorous analysis of program, technical, and budget trade-offs and explores alternatives.
  • Assist in strategic planning and determination of present and future requirements relative to organizational workload requirements; re-engineered business processes and future mission requirements; changes to governing regulations; and problems having a variety of program management impacts on the readiness and sustaining capability of the organization.
  • Direct program analysis teams comprised of a variety of disciplines (both business and technical) interviewing progress against established program.

Office Administration:

  • Direct and orchestrate meetings/conferences to ensure goals are achieved; follow-on actions are completed; and coordinate with organizational staff on major and sensitive issues.
  • Develop solutions to problems, providing consultation and advice on issues and options.
  • Advise senior management official on complex, sensitive (highly), and controversial issues which may impact or shape the direction of the program.

What You Need

  • Highly desired: a Master’s Degree in a related occupation (human resources, business, communications, program or project management, etc.).
  • Experience in the human resources field as a tenured generalist or specialist.
  • Significant experience writing and editing communication materials and/or acting as a public affairs specialist. Experience preparing materials or briefing other Intelligence Community (IC) agencies or Congressional committees is a plus.
  • Proven ability to manage programs and projects.
  • Extensive experience performing office administrative duties as an executive assistant, senior administrative assistant, action officer, or administrative officer.

Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills, and abilities necessary to successfully perform and is typically in or directly related to the duties of the position as described above. Experience must be reflected in your resume

Other Information

  • Overtime Statement: MAY be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
  • Travel Statement: MAY be required to travel in military or commercial aircraft to perform temporary duty assignments.
  • Financial Disclosure: MAY be required to file an OGE Form 450, Confidential Financial Disclosure Report, upon appointment and will be required to file annually.
  • Defense Acquisition Workforce Improvement Act (DAWIA) coded positions: If selected for a DAWIA coded position, the incumbent must meet appropriate certification requirements IAW the Defense Acquisition Workforce Improvement Act (DAWIA) no later than 24 months after accepting this position. Individual shall maintain, at a minimum 80 continuous Learning Points every 24 months via the services acquisition management system. DAWIA requirements may be located at the Defense Acquisition University website.
  • Geographic Mobility Agreement: MAY be subject to directed reassignment as required to address mission effectiveness, and/or career development.
  • Information Assurance (IA): Must achieve the appropriate IA certification within six months of assignment.
  • Emergency Essential: Certain positions MAY be deemed emergency essential and incumbents must be willing to meet all position requirements.


Various NRO locations.


2022 salary range for the Washington, DC area:

GG-14: $126,233 – $164,102

GG-15: $148,484 – $176,300

**This position is a senior/expert level DCIPS position. The NRO is accepting applications from U.S. Citizens and current Federal Government employees for this position. To qualify for the position, Federal government employees MUST currently be at the GG 14-15 grade level and may ONLY apply for a lateral reassignment at their current grade level and step. Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade per IAW DoDI 1400.25 Volume 2006.

Hiring Incentives

The NRO may offer hiring incentives and other entitlements at management’s discretion.

Trial Period

All new DCIPS employees will be required to serve a 2-year trial period.

Veterans’ Preference

DoD Components with DCIPS positions apply Veterans’ Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Vol 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans’ preference, as defined by section 2108 of Title 5 USC, you must submit documents verifying your eligibility upon request.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Privacy Act Notice

Privacy Act Notice (PL 93-579): We use this information to determine qualifications for employment. This is authorized under Title 5 U.S.C. 3302 and 3361.

Read more about the Privacy Act of 1974

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National Reconnaissance Office (NRO)


Chantilly, VA



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