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Customer Service Representative - Full Time/Year Round 2702262021

National Performance Warehouse Portland, OR

  • Posted: June 10, 2021
  • Full-Time

NPW is currently seeking reliable, driven, individual to fill the position of Customer Service Representative.

Ideal candidate will possess the following qualities:

  • Excellent verbal & written communication skills
  • Computer savvy
  • Demonstrated success providing excellent customer service
  • Spanish/English speaking a PLUS!
  • MUST have a positive CAN-DO attitude!


The Customer Service position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, order status, and responding to customer concerns or complaints.

  • Engage with customer to assess and fully identify customer needs
  • Review customer accounts and make changes as necessary
  • Provides technical advice, troubleshoots, & finds solution to the customer's problem
  • Processes & enters orders in system using relevant computer software
  • Escalate customer concerns or complaints as needed to appropriate department
  • Additional duties as assigned by Warehouse Manager

Physical Requirements:

  • Lift a minimum of 50 lbs.
  • Consistently lift/carry 10-20lbs
  • Bend, reach, lift, & climb ladders/steps
  • Stand and walk for the duration of the shift

If you are looking for an exciting career opportunity with room to advance, then NPW is the company for you!

NPW Benefits:

  • Paid Time Off
  • Health Benefits
  • Employee Purchase Program
  • Paid on a Weekly Basis
  • 401K
  • Advancement Opportunities

NPW is a drug free workplace.

National Performance Warehouse


Portland, OR



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