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Director of Risk

National Merchants Association
Las Vegas, NV
  • Posted: over a month ago
  • Other
Job Description

About Us 

National Merchants Association is a payment processing company that advocates for merchants to reduce and eliminate the unreasonable fees associated with accepting credit card payments. Since 2004, National Merchants Association has been delivering custom-tailored payment processing solutions and best-in-class customer service for businesses across multiple industries.

At National Merchants Association, we believe in growth beyond boundaries!  We are committed to supporting and developing our team members.  As a member of Team National Merchants Association, you'll feel good about coming to work.  Our team is not only resilient, but we love what we do!  We champion integrity, demand excellence, thrive on innovation, and constantly advocate for our clients.  As we grow and build, we are seeking individuals who embody these values while positively contributing to our dynamic team, clients, and investors.   


The Director of Risk will provide support to the risk team with experience and guidance on escalated accounts and higher level alerts.  This position will be responsible for maintaining a collaborative work environment, distributing information, delegating responsibilities, and providing healthy performance feedback to the individual risk analysts.    

Essential Functions

  • Motivate and lead a high performance team of risk analysts
  • Provide direction to department leads with clearly outlined goals and action plans
  • Responsible for payment processing risk management, including fraud risk management geared towards reducing/managing payments fraud
  • Develop and refine departmental policies in line with card brand, state, federal, and bank regulatory and compliance best practices
  • Review high volume/high risk merchant applications in line with departmental escalation
  • Provide timely and accurate risk related reporting to upper management
  • Interpret available data to find patterns and trends to aid in decision making
  • Assist executive team in developing and implementing strategic goals for the department, in line with the overall strategy of the organization
  • Maintain knowledge of ever-changing regulatory requirements of the industry


  • Detailed knowledge of risk management and loss mitigation within the payments industry
  • In depth knowledge of card brand fraud management with AML/KYC experience
  • Strong problem solving skills with the ability to make data-driven decisions 
  • Ability to multitask and meet constant deadlines
  • Strong interpersonal and presentation skills, with the ability to communicate and collaborate with all levels of the organization
  • Highest level of integrity and dependability with a strong sense of urgency
  • Proven ability to create and maintain accurate and detailed reports

Required Education and Experience

  • 7-10 years of experience in payment processing, banking, bankcard risk mitigation, and/or card issuing, with at least 3 in a leadership role
  • Bachelor’s degree in business, finance, economics, or related field
  • Extensive knowledge of bankcard and compliance best practices set by card brands, banks, FTC, etc.
  • Experience and extensive knowledge of AML/BSA, along with FINCEN SAR filing and regulations
  • Knowledge in TSYS, Microbilt, LexisNexis, Mastercard Connect, or similar software preferred
  • Certification(s) in CAMS, CFE, APRP, AAP, or similar preferred. 

Office Environment and Physical Demands 

This job operates in a professional office environment.  This role can expect to be mostly stationary.  The ideal candidate should be able to perform all necessary requirements of the position, with or without reasonable accommodations.

*****Remote work is not available for this position*****


Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

It is the policy of National Merchants Association to provide equal employment opportunities to all applicants without regard to race, color, creed, religion, sex, gender, gender identity and/or expression, national origin or citizenship, age, ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status or any other characteristic protected by federal, state or local law.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. 

National Merchants Association


Las Vegas, NV
89135 USA


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