Skip to Main Content

Client Logistics Specialist

National Fulfillment Services Reno, NV
  • Expired: 11 days ago. Applications are no longer accepted.

Reports To: Distribution Center Manager

Position Purpose: The Client Logistics Specialist directly manages our clients and their customer’s fulfillment activity within the framework of our operations to deliver exceptional service.

Job Functions and Responsibilities:

  • Direct communication with client in both written and verbal form
  • Understand, support and implement client-directed efforts
  • Collaborate with other departments to find common strategies to improve the overall fulfillment operations.
  • Interface with third-party vendors, learning additional software processes
  • Prep and quality control shipments to Amazon
  • Understand and support the flow of information to clients for accounting, reporting and inventory
  • Coordinate activities with the Distribution Center Manager.
  • Enter purchase orders, wholesale orders or other production-based activities as necessary or as directed
  • Manage higher level customer service and perform root cause analysis to reduce problems in the center.
  • Manage tasks for both internal and external projects

Job Qualifications:

  • Associates Degree preferred
  • 3+ years' experience in customer service
  • Logistics background is preferred
  • Experience with Microsoft Office Suite is required - Word, Excel and Access
  • Exceptional verbal, written and communication skills
  • Self-motivated and enthusiastic
  • Ability to work well independently or with a team
  • Demonstrated problem solving, customer service and decision-making abilities
  • High energy level and ability to thrive in a fast-paced environment

Physical / Environmental Demands:

  • Requires standing, sitting and walking for prolonged periods of time.
  • Work is in a warehouse environment where the noise level is moderate to loud.
  • Occasional exposure to temperature variations in the warehouse