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Call Center Representative

National Enterprise Systems Cleveland ,OH
  • Posted: 14 days ago
  • $15 Hourly
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

 National Enterprise Systems is GROWING!! we have immediate hiring needs for individuals who have experience with working in a call center or any type of collections background.   

Job requirements:

  • Primary responsibilities are collections, customer service, submitting extension requests and other loss mitigation and recovery activities.
  • Contacts delinquent customers in order to secure payment and determine reason for delinquency on credit card accounts.
  • collectors will work with customer to establish full balance repayment plans or settlements.
  • Works an established list of accounts on an automated collections system and/or auto-dialer.
  • This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.

Required Skills:

  • Must be able to work a set schedule as follows. 1pm-10pm Mon-Fri with a rotating Saturday. Schedule is 40 hours a week.
  • Customer Service experience, proven history of dependability. 
  • Ability to think critically and use good, sound judgement in decision making.
  • self motivated and goal oriented.
  • Ability to effectively handle difficult client issues.

What we offer:

  • Excellent Benefits Package
  • PTO and Vacation Time
  • Paid Training
  • Growth opportunities within the company.
  • Competitive hourly wage.

Apply today to be contacted by one of our team members.

 

 

 

National Enterprise Systems

Why Work Here?

advancement opportunities, excellent benefits. Paid Training.

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